- Assisting and advising customers who may be choosing from a variety of travel options.
- Making reservations for customers based on their various requirements and budgetary allowances.
- Checking the availability of accommodation or transportation on the customers desired travel dates.
- Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
- Processing payments and sending confirmation details to customers.
- Sorting out any issues that may arise with bookings or reservations.
- Selling and promoting reservation services.
- Answering any questions customers might have about the reservation process.
- Up-selling when appropriate by informing customers of additional services or special packages such as tour tickets travel insurance or upgraded seats/accommodations.
- Providing support to customers who may need to amend or cancel a reservation.
Qualifications :
- High school diploma.
- Certified travel associate (CTA) or certified travel counselor (CTC) preferred.
- Experience working in sales or public relations preferably in the hospitality or travel industries.
- Customer-service experience.
- Excellent written and verbal communication skills.
- Multi-tasking and time-management skills with the ability to prioritize tasks.
- Proficient in microsoft office suite.
- Data entry experience.
- Flexible working hours.
Remote Work :
No
Employment Type :
Full-time
Assisting and advising customers who may be choosing from a variety of travel options.Making reservations for customers based on their various requirements and budgetary allowances.Checking the availability of accommodation or transportation on the customers desired travel dates.Helping plan travel ...
- Assisting and advising customers who may be choosing from a variety of travel options.
- Making reservations for customers based on their various requirements and budgetary allowances.
- Checking the availability of accommodation or transportation on the customers desired travel dates.
- Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
- Processing payments and sending confirmation details to customers.
- Sorting out any issues that may arise with bookings or reservations.
- Selling and promoting reservation services.
- Answering any questions customers might have about the reservation process.
- Up-selling when appropriate by informing customers of additional services or special packages such as tour tickets travel insurance or upgraded seats/accommodations.
- Providing support to customers who may need to amend or cancel a reservation.
Qualifications :
- High school diploma.
- Certified travel associate (CTA) or certified travel counselor (CTC) preferred.
- Experience working in sales or public relations preferably in the hospitality or travel industries.
- Customer-service experience.
- Excellent written and verbal communication skills.
- Multi-tasking and time-management skills with the ability to prioritize tasks.
- Proficient in microsoft office suite.
- Data entry experience.
- Flexible working hours.
Remote Work :
No
Employment Type :
Full-time
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