FrontOfficeManager Saudi Nationals only
شارك هذه الوظيفة
موقع الوظيفة:
مدينة الملك عبدالله الإقتصادية - السعودية
الراتب شهرياً:
لم يكشف
تاريخ النشر:
نُشرت قبل 3 يوم
عدد الوظائف الشاغرة:
1 عدد الوظائف الشاغرة
ملخص الوظيفة
Job Description
- Ensures prompt courteous and accurate service to all guests to maximize customer satisfaction.
- Responsible for the organization of work within the department including assignments time schedules and vacations to ensure optimum utilization of manpower.
- Participates in the development implementation and review of the policies procedures practices and standards.
- Optimizes the efficient usage of room inventory by monitoring controlling and feedback to support the departments.
- Recommends changes in methods or equipment to improve departmental standards and productivity.
- The Front Office Manager monitors key performance indicators for the department and takes corrective action.
- Ensures adherence to company and hotel policies by all departmental employees.
- Ensures norms procedures and systems for the safety and security of guest belongings (e.g. lockers left luggage etc. are efficiently followed and monitored so as to ensure maximum comfort levels.
- Monitors billing procedures to ensure accurate payment thereby maximizing organizational profitability.
- Ensures all Front Office documents & records are maintained as per operational/ organizational requirements.
- Ensures all Front Office areas are neatly maintained at all times as per norms hygiene efficiency cleanliness and safety standards.
- Responsible for the efficient handling of all the Room Reservations & their processing thereafter.
- Conduct Briefing Sessions regularly.
- Familiarity with all Front Desk and Cashiering functions.
- Responsibility towards the guest ledger long stays guests and paymasters.
- Greet and welcome VIP guests upon their arrival and escort them to their rooms
What we offer....
- An innovative and fastgrowing international group committed not only to building new hotels but to creating a global brand.
- The opportunity to challenge the norm and work in a creative and rewarding environment.
- Member of a team that is passionate about creating great hotel experiences and building a portfolio of brands.
- Great discounts on the entire Ennismore family.
- Many opportunities to progress and change as part of a global family of brands.
- An annual calendar of diversity and inclusion events that gives you opportunities to learn celebrate and make a positive impact. opportunities to progress and grow in a diverse and global family of brands.
Qualifications :
- Diploma or degree in vocational hospitality 5 7 years experience in 45 star Hotel
- Previous experience in a similar role highpaced role.
- Strong communication and customer service skills.
- Excellent written and verbal communication skills
Remote Work :
No
Employment Type :
Fulltime
المهارات المطلوبة
- Office Manager Experience
- Hotel Experience
- Dentrix
- Hospitality Experience
- Dental Receptionist
- Medical office experience
- Office Experience
- Dental Office Experience
- مكتب الإستقبال
- خدمات النزلاء
- إدارة الفندق
- Eaglesoft
عن الشركة
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... اعرض المزيد
