Director of Business Development

الرياض - السعودية

الراتب شهرياً: لم يكشف

تاريخ النشر: أمس

عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

سجل للتقديم

ملخص الوظيفة

Description

JOB SUMMARY

Functions as the leader of the propertys corporate sales effort and responsible for implementing the sales strategy and achieving revenue goals. Leads and manages all daytoday activities related to corporate sales with a focus on building longterm valuebased customer relationships that enable achievement of sales objectives. Achieves personal sales goals and makes recommendations on sales goals of direct reports.

CANDIDATE PROFILE

Education and Experience

2year degree from an accredited university in Business Administration Marketing Hotel and Restaurant Management or related major; 4 years experience in sales and marketing or related professional area.

4year bachelors degree in Business Administration Marketing Hotel and Restaurant Management or related major; 2 years experience in sales and marketing or related professional area.

CORE WORK ACTIVITIES

Developing & Executing Sales Strategies

Works with sales leader to ensure understanding of corporate sales strategy and effective implementation of this strategy.

Develops implements and sustains aggressive solicitation program focused on increasing business.

Works with management team to create and implement a sales plan addressing revenue customers and the market for the segment led by the Director of Sales.

Assists with the development and implementation of promotions both internal and external.

Maximizing Revenue

Provides positive and aggressive leadership to ensure maximum revenue potential (e.g. sets example with personal sales goals).

Recommends sales goals for sales team members.

Managing Sales Activities

Monitors all daytoday activities of direct reports.

Participates in sales calls with members of sales team to acquire new business and/or close on business.

Executes and supports the operational aspects of business booked (e.g. generating proposal writing contract customer correspondence).

Analyzing & Reporting on Sales and Financial Data

Analyzes market information by using sales systems and implements strategy to achieve propertys financial goals.

Assists Revenue Management with completing accurate six period projections.

Reviews guest satisfaction results to identify areas of improvement.

Ensuring Exceptional Customer Service

Displays leadership in guest hospitality exemplifies customer service and creates a positive example for guest relations.

Interacts with guests to obtain feedback on product quality and service levels.

Meets with guests during pre and postconvention meetings to obtain feedback on quality of product (e.g. rooms meeting facilities and equipment food and beverage) service levels against contract and overall satisfaction.

Empowers employees to provide excellent customer service.

Observes service behaviors of employees and provides feedback to individuals and/or managers.

Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.

Ensures that a customer recognition program is in effect throughout Sales.

Executes and supports Customer Service Standards and propertys Brand Standards.

Participates in and practices daily service basics of the brand.

Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.

Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations while building a relationship and loyalty.

Gains understanding of the propertys primary target customer and service expectations; serves the customer by understanding their business business issues and concerns to offer better business solutions.

Building Successful Relationships

Develops and manages relationships with key stakeholders both internal and external.

Works collaboratively with offproperty sales channels (e.g. Market Sales GSO) to ensure the property needs are being achieved and the sales efforts are complementary not duplicative.

Works with Human Resources Engineering and Loss Prevention to ensure compliance with local state and federal regulations and/or union requirements.

Attends customer events trade shows and sales missions to maintain build or develop key relationships with GSO Managers and customers.

Managing and Conducting Human Resource Activities

Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.

Develops implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

Utilizes all available on the job training tools for employees.

Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive peoplefirst are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.

Required Experience:

Director

DescriptionJOB SUMMARYFunctions as the leader of the propertys corporate sales effort and responsible for implementing the sales strategy and achieving revenue goals. Leads and manages all daytoday activities related to corporate sales with a focus on building longterm valuebased customer relationsh...