Technical support - Egyptian

عمّان - الأردن

الراتب شهرياً: لم يكشف

تاريخ النشر: أمس

عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

سجل للتقديم

ملخص الوظيفة

Key Responsibilities

Client Liaison: Act as the main point of contact for clients postproject implementation ensuring anytechnicalissues are promptly addressed and resolved.
TechnicalSupport: Respond to client calls and emails troubleshoot diagnose and resolve softwarerelated issues in a timely manner.
Software Installation & Configuration: Perform software installations configurations and manage client databases.
Code Review: Participate in peer code reviews and ensure adherence to company programming standards and guidelines.
System Integration & Maintenance: Oversee the integration of software systems ensuring highquality and efficient implementations.
Documentation & Reporting: Create and maintain procedural documentation along with generating relevant reports for clients.
Feedback for Improvement: Provide constructive feedback to the development team tohelpenhance software and improve future implementations.
Training: Conduct training sessions for clients to maximize their use of the software.
Task Management: Manage multiple open cases efficiently and prioritize tasks to ensure completion on time.
Additional Duties: Perform any other tasks as assigned by the direct manager.

Requirements

Minimum Requirements

Education: Bachelors Degree in Computer Engineering Computer Science or a related field.
Experience: At least 3 years of experience in atechnicalsupportor implementationrelated role.
Training & Certifications: Relevant training programs and certifications.
Languages: Fluent in Arabic and English both written and spoken.

Preferred Skills & Qualifications

Healthcare IT Experience: Knowledge of Hospital Information Systems (HIS).
ERP Systems Knowledge: Familiarity with Enterprise Resource Planning (ERP) systems.
TechnicalSkills:
Strong understanding of languages and technologies such as:
HTML SQL C# Angular JavaScript
Microsoft Power BI SSRS and other Microsoft reporting tools
DevOps practices and tools
Soft Skills:
Excellent communication and problemsolving skills.
Strong time management and organizational abilities.
Ability to work effectively under pressure and manage multiple tasks simultaneously.
Attention to detail and a commitment to quality.

Key ResponsibilitiesClient Liaison: Act as the main point of contact for clients postproject implementation ensuring anytechnicalissues are promptly addressed and resolved.TechnicalSupport: Respond to client calls and emails troubleshoot diagnose and resolve softwarerelated issues in a timely manner...

Key Responsibilities

Client Liaison: Act as the main point of contact for clients postproject implementation ensuring anytechnicalissues are promptly addressed and resolved.
TechnicalSupport: Respond to client calls and emails troubleshoot diagnose and resolve softwarerelated issues in a timely manner.
Software Installation & Configuration: Perform software installations configurations and manage client databases.
Code Review: Participate in peer code reviews and ensure adherence to company programming standards and guidelines.
System Integration & Maintenance: Oversee the integration of software systems ensuring highquality and efficient implementations.
Documentation & Reporting: Create and maintain procedural documentation along with generating relevant reports for clients.
Feedback for Improvement: Provide constructive feedback to the development team tohelpenhance software and improve future implementations.
Training: Conduct training sessions for clients to maximize their use of the software.
Task Management: Manage multiple open cases efficiently and prioritize tasks to ensure completion on time.
Additional Duties: Perform any other tasks as assigned by the direct manager.

Requirements

Minimum Requirements

Education: Bachelors Degree in Computer Engineering Computer Science or a related field.
Experience: At least 3 years of experience in atechnicalsupportor implementationrelated role.
Training & Certifications: Relevant training programs and certifications.
Languages: Fluent in Arabic and English both written and spoken.

Preferred Skills & Qualifications

Healthcare IT Experience: Knowledge of Hospital Information Systems (HIS).
ERP Systems Knowledge: Familiarity with Enterprise Resource Planning (ERP) systems.
TechnicalSkills:
Strong understanding of languages and technologies such as:
HTML SQL C# Angular JavaScript
Microsoft Power BI SSRS and other Microsoft reporting tools
DevOps practices and tools
Soft Skills:
Excellent communication and problemsolving skills.
Strong time management and organizational abilities.
Ability to work effectively under pressure and manage multiple tasks simultaneously.
Attention to detail and a commitment to quality.

اعرض المزيد

المهارات المطلوبة

DHCP
SQL
الدليل النشط
VOIP
VMware
خدمة العملاء
Windows
استكشاف الأخطاء
Java
VPN
نقطة مشاركة
المعدات الحاسوبية
DNS
الدعم الفني
التطبيقات البرمجية

قدم الآن

عن الشركة

Doroob Hr Consulting

“DOROOB” greet you and wishing you all success and progress, we would like to inform you that we have began to provide HR and Recruiting services as one of most professional recruitment company in Jordanian market through our specialized team which has a vast experience in this area , ... اعرض المزيد

عرض صفحة الشركة عرض صفحة الشركة

التقديم التلقائي على الوظائف بـ AI

قدّم على عشرات الوظائف بنقرة واحدة