Technical Consulting Professional - Cloud and Infra

• Azure native networking and platform services experience and knowledge of large and complex global cloud foundation and infrastructure
  
• Azure IaaS and PaaS Azure VMs DNS Azure Load Balancer Application Gateway Azure DDoS AKS Databricks Azure SQL DB Azure
  
• Storage ADLS Synapse FrontDoor Traffic Manager
  
• Azure security NSG ASG security policies role based access management
  
• Azure HA and DR ASR regions Availability Zone Availability Set Scale Set PPG
  
• Windows and Linux OS platforms
  
• Architecture design and engineering practices technology standards and patterns
  
• Scope plan design and implement complex infrastructure solutions
  
• Presenting and demonstrating Anahita S services to customers.
  
• Build scope of work/low level technical scope based on the business requirements.
  
• Deliver regional technical implementations and solution design within Alnafitha services on customers sites and remotely.
  
• Provide support troubleshooting and solutions to complex problems. This involves dealing with difficult situations including complaint handling sensitive customers and mission critical support.
  
• Conduct proactive services with clients through Risk Assessments Health Checks Code Reviews or other similar offerings.
  
• Reactive and 24x7 Critical Situations support: Reactive services which address the most critical customer issues.
  
• Ad hoc Services: Short and time limited engagements focused on customer specific issue remediation or support (e.g. Chalk Talks).
  
• Workshops and Training: Deliver technical training for customer knowledge transfer and for helping customers to consume their products and services.
  
• Improving the overall customer experience serving as the customer advocate within Alnafitha and playing a key role in assisting our clients to maximize their investment in Technology.
  
• Deliver solutions related documentation that could include scope of work / user manual.
  
• Participating in building Anahita s technical content library. Ex. Knowledge base and other technical contents.
  
• Assist in representing Anahita in any forum (i.e. seminars technical or marketing conferences event)
  
• Mentor other team members on deployed solutions and best practices.
  
• Perform other related duties as assigned
  
  

Requirements

• Bachelors degree in Computer Science or equivalent.
  

• High sense of responsibility and ownership acting like owner in what you do.
  
• Exceptional communication and presentation skills
  
• Being able to work on their own or in a team
  
• Being able to work to tight deadlines
  
• Ability to maintain composure during stressful situation
  
• Handling many tasks & responsibilities
  
• Fluent in Arabic and English.