Reservations Manager
شارك هذه الوظيفة
موقع الوظيفة:
الراتب شهرياً:
تاريخ النشر:
أمس
عدد الوظائف الشاغرة:
1 عدد الوظائف الشاغرة
ملخص الوظيفة
We are looking for a Reservations Manager who will be responsible for the following:
- Direct guide and train the Reservations team members on their core duties.
- Achieving Reservation KPI for ALL membership enrollment.
- Coach motivate or discipline ambassador when necessary to achieve a successful and positive team environment
- Focus on and assist in driving LQA including reporting training and development of all team members.
- Close liaison with the Reservations and Revenue regional teams on availability pricing and methodology.
- Ensure stop sales on room types market segments and rate levels are enforced with the team when directed by the hotel GM & Revenue Regional Director.
- Ensure all arrivals are seamless by managing all arrival checks in conjunction with the reservations and front office teams.
- Process and input reservations following hotel standard operating procedures.
- Take direct reservations when necessary including all Executive Office bookings.
- Ensuring minimal open outstanding accounts for reservations.
- Coordinate group reservations ensuring contract rates are loaded correctly into reservations to maximize efficiency and eliminate revenue rebates.
- Maintain a positive selling approach to maximize yield in both occupancy and business forcasting.
Qualifications :
- Native Arabic speqaker
- A guestfocused personality is essential.
- A prior management or leadership position is preferred.
- Strong organizational and multitasking abilities with a keen eye for detail.
- Ability to thrive in a fastpaced teamoriented environment while maintaining a positive attitude.
- Proficiency in Hotel PMS systems such as Opera and Opera Cloud are favorable.
- Strong interpersonal and problem solving abilities.
Remote Work :
No
Employment Type :
Fulltime
المهارات المطلوبة
- إدارة الدليل النشط
- اللغة الإنجليزية
- مراقبة الدخول
- JPA
- الدعم القانوني
- الخطوط الجوية
عن الشركة
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... اعرض المزيد
