Receptionist Jordanian citizens only
شارك هذه الوظيفة
موقع الوظيفة:
الراتب شهرياً:
تاريخ النشر:
نُشرت قبل 18 ساعة
عدد الوظائف الشاغرة:
1 عدد الوظائف الشاغرة
ملخص الوظيفة
Receptionist
Are you passionate about delivering exceptional service and creating memorable experiences for guests Join our team at ibis Hotel Amman as a Front Desk Reception Agent where you will be at the forefront of our guest experience.
Job Duties Include:
Reporting to the Front Desk Manager responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional friendly and engaging service
- Greet check-in/check-out and settle guest accounts while ensuring all service standards are followed
- Document all guest requests complaints or issues immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction
- Assist guests regarding hotel facilities in an informative and helpful way
- Respond to each Guest who approaches the Reception Desk
- Drive rate through up-selling room brands
- Follow departmental and hotel policies procedures service and safety standards
- Other duties as assigned
Whats in it for you:
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
What you will be doing:
Greet check-in respond to requests and settle accounts while providing exceptional service
Take initiative to add a personalized experience
Proudly promote the hotel facilities looking for opportunities to enhance a guests stay through up-selling
Qualifications :
Your experience and skills include:
- Ability and willingness to work a variety of shift work including evenings/weekends/early morning/overnights
- Previous experience in a similar role within hospitality is a must
- Previous Property Management System (PMS) experience an asset
- Proficient in the English language (verbal & written) second language an asset
- Must display strong communication analytical organizational and administrative skills to be able to deal with multiple priorities simultaneously
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Ability to focus attention on guest needs remaining calm and courteous at all times
Additional Information :
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit Customization may be included for any specific local or legislative requirements such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time
المهارات المطلوبة
- Multi-line Phone Systems
- خدمة العملاء
- Computer Skills
- QuickBooks
- Medical office experience
- Office Experience
- 10 Key Calculator
- Dental Office Experience
- مكتب الإستقبال
- Administrative Experience
- Medical Receptionist
- Phone Etiquette
عن الشركة
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... اعرض المزيد
