English Chat Support Agent

القاهرة - مصر

الراتب شهرياً: 22000 - 22000

الخبرة المطلوبة: 0-1سنوات

تاريخ النشر: نُشرت قبل 20 ساعة

عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

سجل للتقديم

ملخص الوظيفة

We are hiring on behalf of Konecta one of our trusted partner companies.

This is an exciting opportunity to join a global leader and build your career with a chance for promotions and growth. After 3 to 6 months of proven performance you may qualify to work from home.

About the Role:

You will provide chat-based customer support for a leading laptop brand in the US focusing on B2C (Business to Consumer) interactions. This position involves handling customer chats exclusively according to company guidelines and working towards performance and sales targets.

Handle customer chats professionally following company guidelines
Manage inquiries and provide accurate information in English
Work towards achieving performance and sales KPIs
Maintain high-quality customer service in a fast-paced chat environment

Requirements

Graduates or dropouts only can apply

Fluent in English at C1 level or higher

Ability to work onsite at 5th Settlement New Cairo

Flexible to work rotational shifts covering 24/7 operations

Excellent typing speed for chat-based communication

Previous experience in customer service or sales is required

Strong communication and problem-solving skills

Commitment to follow company policies and performance goals

Benefits

Fixed net salary: 18000 EGP per month
Performance-based bonus (KPIs): up to 4000 EGP including transportation allowance
Transportation allowance to help you choose private transportation options
Full medical insurance provided through partnerships with leading insurance companies
Social insurance coverage
Opportunities for promotions and career growth within a global company
Possibility to work from home after 3 to 6 months based on performance
Training & Development: Comprehensive training programs to enhance your skills and career growth
Performance Incentives: Additional bonuses or rewards for exceeding targets
Career Progression: Clear promotion paths within the company
Work Environment: Supportive and collaborative onsite work environment
Employee Wellness: Access to wellness programs or mental health support
Paid Leaves: Annual paid leave sick leave and public holidays
Work-Life Balance: Flexible shift scheduling with advance notice
Recognition Programs: Employee of the month or other reward programs

How to Apply:

Apply through QuickfirmX Egypt s #1 platform for call center jobs and get your feedback in just 15 minutes! After the pre-assessment you may be asked to participate in video interviews either online or onsite based on the partner company s requirements. All details will be communicated to you via email.

We are hiring on behalf of Konecta one of our trusted partner companies.This is an exciting opportunity to join a global leader and build your career with a chance for promotions and growth. After 3 to 6 months of proven performance you may qualify to work from home.About the Role:You will provide c...

We are hiring on behalf of Konecta one of our trusted partner companies.

This is an exciting opportunity to join a global leader and build your career with a chance for promotions and growth. After 3 to 6 months of proven performance you may qualify to work from home.

About the Role:

Handle customer chats professionally following company guidelines
Manage inquiries and provide accurate information in English
Work towards achieving performance and sales KPIs
Maintain high-quality customer service in a fast-paced chat environment

Requirements

Graduates or dropouts only can apply

Fluent in English at C1 level or higher

Ability to work onsite at 5th Settlement New Cairo

Flexible to work rotational shifts covering 24/7 operations

Excellent typing speed for chat-based communication

Previous experience in customer service or sales is required

Strong communication and problem-solving skills

Commitment to follow company policies and performance goals

Benefits

Fixed net salary: 18000 EGP per month
Performance-based bonus (KPIs): up to 4000 EGP including transportation allowance
Transportation allowance to help you choose private transportation options
Full medical insurance provided through partnerships with leading insurance companies
Social insurance coverage
Opportunities for promotions and career growth within a global company
Possibility to work from home after 3 to 6 months based on performance
Training & Development: Comprehensive training programs to enhance your skills and career growth
Performance Incentives: Additional bonuses or rewards for exceeding targets
Career Progression: Clear promotion paths within the company
Work Environment: Supportive and collaborative onsite work environment
Employee Wellness: Access to wellness programs or mental health support
Paid Leaves: Annual paid leave sick leave and public holidays
Work-Life Balance: Flexible shift scheduling with advance notice
Recognition Programs: Employee of the month or other reward programs

How to Apply:

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المهارات المطلوبة

مجوهرات والأحجار الكريمة
الخدمات العامة
تطوير الحساب
الرسوم المتحركة
خدمة العملاء
BlackBerry

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عن الشركة

QuickfirmX

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QuickfirmX – Quick Hires, Big Futures Egypt’s Top Choice for Call Center Jobs At QuickfirmX, we specialize in call center recruitment, connecting talented professionals with top employers. Whether you're starting your career or looking to advance, we make the hiring ... اعرض المزيد

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