Technical Support Resource - Microsoft Dynamics

PPL Dynamics

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الدوحة - قطر

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تاريخ النشر: نُشرت قبل 21 ساعة
عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

ملخص الوظيفة

Provide L2 support for Microsoft Dynamics 365 in a banking environment ensuring smooth operations quick issue resolution and minimal downtime.

Key Responsibilities:

  • Handle user tickets troubleshoot technical issues and escalate as needed.

  • Support D365 modules workflows and integrations.

  • Coordinate with vendors and internal teams for fixes.

  • Maintain logs and follow ITIL/change management processes.

Requirements:

  • 2 years experience in D365 support (Finance & Operations / CRM).

  • Knowledge of basic configurations Power Platform SQL and integrations.

  • Banking/financial services experience is an advantage.

  • Strong communication and customer service skills.

Provide L2 support for Microsoft Dynamics 365 in a banking environment ensuring smooth operations quick issue resolution and minimal downtime. Key Responsibilities: Handle user tickets troubleshoot technical issues and escalate as needed. Support D365 modules workflows and integrations. Coordi...
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