Sales Manager

The Sales Manager is responsible for driving revenue growth through corporate partnerships catering sales events delivery channels and B2B opportunities. This role focuses on expanding the market reach by developing strategic relationships promoting brand offerings and achieving sales targets. The Sales Manager ensures strong customer relations identifies new business opportunities and collaborates with Marketing and Operations to deliver successful sales initiatives.

KEY DUTIES & RESPONSIBILITIES

1. Sales Strategy & Business Development

• Develop and implement sales strategies to achieve monthly and yearly revenue targets.
• Identify new business opportunities in corporate catering events and institutional sectors.
• Conduct market research to understand customer needs competitors and market trends.
• Propose new services packages or promotions to increase sales.

2. Corporate & B2B Sales

• Build and maintain strong relationships with corporate clients suppliers and partners.
• Prepare and present business proposals quotations and service agreements.
• Manage corporate accounts and ensure excellent after-sales support.
• Attend business meetings networking events and trade shows to represent the brand.

3. Catering Events & Delivery Sales

• Lead the sales efforts for catering bulk orders special occasions and seasonal packages.
• Coordinate with the Operations and Kitchen teams to ensure successful event execution.
• Work with delivery platforms and aggregators to increase online sales performance.

4. Customer Relationship Management

• Maintain a high level of customer satisfaction through consistent communication and service.
• Address client concerns feedback and complaints professionally and promptly.
• Develop long-term partnerships that generate repeat business.

5. Sales Team Leadership

• Supervise and mentor the sales team ensuring strong performance and professionalism.
• Set sales targets KPIs and daily action plans for team members.
• Conduct training on customer handling product knowledge and sales techniques.
• Evaluate performance through reports and meetings.

6. Reporting & Analysis

• Prepare daily weekly and monthly sales reports for management review.
• Monitor sales performance and analyze data to improve strategies.
• Coordinate with Finance for billing AR follow-up and contract payments.
• Generate forecasts and pipeline reports for planning and budgeting.

7. Collaboration With Other Departments

• Work closely with Marketing to execute promotional campaigns and branding activities.
• Coordinate with Operations and Kitchen teams for product availability and service quality.
• Support product launches menu promotions and customer engagement events.

8. Compliance & Professional Standards

• Ensure compliance with company policies procedures and pricing guidelines.
• Maintain accurate documentation of contracts client records and agreements.
• Represent the company with professionalism and strong brand awareness.

QUALIFICATIONS & REQUIREMENTS

• Proven track record in corporate sales catering or business development.
• Excellent communication negotiation and presentation skills.
• Strong leadership ability and customer relationship management skills.
• Proficiency in MS Office and CRM tools.

PERSONAL COMPETENCIES:

• Sales-Driven & Goal-Oriented
• Strong Negotiation & Networking Skills
• Customer-Focused Mindset
• Leadership & Team Management
• Analytical Thinking & Problem-Solving
• Professional Appearance & Communication
• Positive Attitude & Team Spirit

Note: We thank all applicants for their interest however only those candidates who are shortlisted will be contacted.