Marketing Manager

1. Marketing Strategy & Business Growth

• Develop annual and monthly marketing plans aligned with business goals.
• Implement strategies to increase customer traffic sales and brand awareness.
• Coordinate with Operations to support new product launches promotions and branch openings.
• Conduct market research to identify trends competitor activities and customer needs.

2. Digital & Social Media Management

• Plan and manage social media content across all platforms (Instagram TikTok Facebook etc.).
• Maintain an active online presence that reflects the Dolcini brand image.
• Oversee content creation photography videography and design.
• Monitor online engagement comments and reviews to support customer communication.
• Use analytics to track performance and adjust digital strategies accordingly.

3. Brand Development & Visual Identity

• Ensure all marketing materials follow brand guidelines tone and quality standards.
• Develop creative concepts for campaigns promotions and seasonal offerings.
• Coordinate with design teams to produce menus posters packaging and digital assets.
• Maintain consistent branding across all branches products and media channels.

4. Campaigns Promotions & Events

• Plan and execute marketing campaigns for special events holidays and product launches.
• Coordinate in-store promotions loyalty programs and customer engagement activities.
• Collaborate with suppliers and partners for joint promotions or sponsorships.
• Track campaign effectiveness and prepare post-campaign analysis reports.

5. Customer Engagement & Feedback Management

• Monitor customer feedback across digital platforms and respond professionally when needed.
• Analyze customer preferences and recommend improvements to enhance overall guest experience.
• Work closely with the Operations team to ensure marketing supports branch performance.

6. Collaboration with Operations & Production

• Coordinate with Executive Chef and Operations for menu photoshoots and product updates.
• Ensure accurate representation of items in advertising materials.
• Support internal communication for new launches staff awareness and promotional rollouts.

7. Budgeting & Cost Control

• Prepare and manage the annual marketing budget.
• Monitor expenses and ensure cost-effective execution of campaigns.
• Evaluate suppliers printing companies and advertising partners for best pricing.

8. Reporting & Documentation

• Prepare weekly/monthly marketing performance reports for management.
• Document campaign results customer insights and ROI analysis.
• Maintain a marketing calendar for promotions events and content planning.

Qualifications

• Strong understanding of digital marketing branding and consumer behavior.
• Proficiency in social media management content creation and marketing analytics.
• Excellent communication creativity and organizational skills.

Personal Competencies

• Creativity & Innovation
• Strong Planning & Execution Skills
• Communication & Presentation
• Customer Focus
• Analytical Thinking
• Time Management
• Professionalism & Brand Discipline

Note: We thank all applicants for their interest however only those candidates who are shortlisted will be contacted.