Position: Head of Operations
Organization: Blu Ev
Blu EV Orascom Investment Holdings e-mobility subsidiary is reshaping urban transportation. Through its Battery-as-a-Service (BaaS) platform Blu EV enables quick battery swaps vehicle conversions and access to electric mobility for individuals and fleets. With a vision toward a full Mobility-as-a-Service (MaaS) model Blu EV is accelerating the transition to sustainable connected and affordable mobility solutions.
Website:
Job Description:
The Head of Operations is responsible for end-to-end operational performance across BluEVs field operations product quality after-sales supply chain and OEM alignment.
This role ensures that BluEV assets bikes batteries charging stations and hardware operate reliably at scale with high uptime and controlled costs.
Key Responsibilities:
1. Operational Leadership & Strategy:
- Build and lead the full operations organization: field operations product operations and supply chain.
- Translate company strategy into operational execution plans.
- Define operational standards SOPs and KPIs across all verticals.
- Drive continuous improvement cost optimization and scalability for new cities and countries.
- Support COIO in cross-functional strategic planning and expansion readiness.
2. Field Operations Management:
(Over Field Operations Manager)
- Ensure network uptime station reliability and smooth asset circulation cycles.
- Monitor battery availability swap station performance and operational response times.
- Drive performance of field teams dispatch routing and on-ground procedures.
- Implement real-time monitoring dashboards and operational control systems.
- Optimize manpower processes and operational cost per bike/asset.
3. Product Quality Warranty & OEM Management:
(Over Product Operations Senior Manager)
- Oversee QC standards root-cause analysis and product performance improvements.
- Ensure accurate and timely management of warranty claims and feedback loops with OEMs.
- Manage all local OEM relationships for hardware bikes and integrated systems.
- Coordinate with engineering and product teams to ensure product alignment with operational needs.
- Ensure BluEV specifications and requirements are enforced with manufacturers.
4. Supply Chain & Inventory Management:
(Over Supply Chain Manager)
- Own procurement planning inventory levels spare parts availability and forecasting.
- Optimize lead times logistics flows and supply continuity.
- Manage cost control across procurement warehousing and replenishment cycles.
- Ensure accurate tracking documentation and lifecycle management of all assets.
- Establish reliable data-driven stock and parts management systems.
5. Cross-Functional Coordination:
- Ensure smooth information flow between verticals.
- Act as the operational point of contact for:
- Engineering & Product
- Hardware
- Finance
- Commercial
- Field teams
- OEM partners
- Participate in new product introduction projects.
- Support new market launches with operational capability planning and readiness.
Qualifications:
- 10 years in operations leadership ideally in EV mobility automotive hardware or logistics industries.
- Strong experience managing distributed field teams and technical operations.
- Knowledge of supply chain procurement and inventory systems.
- Experience with quality management and OEM relationships is a major asset.
- Strong analytical mindset with ability to manage dashboards KPIs and operational data.
- Proven track record of scaling operations in fast-growing environments.
- Structured problem-solver; data-driven decision making.
Position: Head of OperationsOrganization: Blu Ev Blu EV Orascom Investment Holdings e-mobility subsidiary is reshaping urban transportation. Through its Battery-as-a-Service (BaaS) platform Blu EV enables quick battery swaps vehicle conversions and access to electric mobility for individuals and fle...
Position: Head of Operations
Organization: Blu Ev
Blu EV Orascom Investment Holdings e-mobility subsidiary is reshaping urban transportation. Through its Battery-as-a-Service (BaaS) platform Blu EV enables quick battery swaps vehicle conversions and access to electric mobility for individuals and fleets. With a vision toward a full Mobility-as-a-Service (MaaS) model Blu EV is accelerating the transition to sustainable connected and affordable mobility solutions.
Website:
Job Description:
The Head of Operations is responsible for end-to-end operational performance across BluEVs field operations product quality after-sales supply chain and OEM alignment.
This role ensures that BluEV assets bikes batteries charging stations and hardware operate reliably at scale with high uptime and controlled costs.
Key Responsibilities:
1. Operational Leadership & Strategy:
- Build and lead the full operations organization: field operations product operations and supply chain.
- Translate company strategy into operational execution plans.
- Define operational standards SOPs and KPIs across all verticals.
- Drive continuous improvement cost optimization and scalability for new cities and countries.
- Support COIO in cross-functional strategic planning and expansion readiness.
2. Field Operations Management:
(Over Field Operations Manager)
- Ensure network uptime station reliability and smooth asset circulation cycles.
- Monitor battery availability swap station performance and operational response times.
- Drive performance of field teams dispatch routing and on-ground procedures.
- Implement real-time monitoring dashboards and operational control systems.
- Optimize manpower processes and operational cost per bike/asset.
3. Product Quality Warranty & OEM Management:
(Over Product Operations Senior Manager)
- Oversee QC standards root-cause analysis and product performance improvements.
- Ensure accurate and timely management of warranty claims and feedback loops with OEMs.
- Manage all local OEM relationships for hardware bikes and integrated systems.
- Coordinate with engineering and product teams to ensure product alignment with operational needs.
- Ensure BluEV specifications and requirements are enforced with manufacturers.
4. Supply Chain & Inventory Management:
(Over Supply Chain Manager)
- Own procurement planning inventory levels spare parts availability and forecasting.
- Optimize lead times logistics flows and supply continuity.
- Manage cost control across procurement warehousing and replenishment cycles.
- Ensure accurate tracking documentation and lifecycle management of all assets.
- Establish reliable data-driven stock and parts management systems.
5. Cross-Functional Coordination:
- Ensure smooth information flow between verticals.
- Act as the operational point of contact for:
- Engineering & Product
- Hardware
- Finance
- Commercial
- Field teams
- OEM partners
- Participate in new product introduction projects.
- Support new market launches with operational capability planning and readiness.
Qualifications:
- 10 years in operations leadership ideally in EV mobility automotive hardware or logistics industries.
- Strong experience managing distributed field teams and technical operations.
- Knowledge of supply chain procurement and inventory systems.
- Experience with quality management and OEM relationships is a major asset.
- Strong analytical mindset with ability to manage dashboards KPIs and operational data.
- Proven track record of scaling operations in fast-growing environments.
- Structured problem-solver; data-driven decision making.
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