Senior OD and Performance management Specialist

Operational Duties:

o Organizational Development:

- Conduct organizational assessments to identify areas for improvement and develop strategies to enhance organizational effectiveness.

- Design and implement change management initiatives to support organizational transformation and cultural change.

- Facilitate team-building activities workshops and interventions to enhance collaboration and communication within teams.

- Work with managers and employees to set SMART goals.

- Explore different job design models and frameworks to identify solutions for identified issues.

- Create clear and concise job descriptions reflecting the new design including tasks responsibilities and required skills and knowledge.

- Ensure each teams objectives align with the overall organizational strategy and contribute to achieving the BSC goals.

o Design and Implement Performance Management Systems:

- Develop and implement performance management frameworks tools and processes to set clear performance expectations monitor progress and evaluate results.

- Collaborate with HR and business leaders to ensure effective performance management practices are embedded throughout the organization.

- Provide guidance and training to managers and employees on performance management best practices.

- Assess performance metrics identifying areas of improvement and implementing corrective actions.

- Establishing clear performance expectations for each role and creating a system for regular feedback and coaching.

- Create BSC objectives and KPIs into performance reviews ensuring individual and team goals contribute to organizational success.

- Analyze performance data and metrics to identify trends and patterns and provide insights to drive performance improvement.

o Talent Development:

- Coordinate and facilitate learning and development initiatives including training programs workshops and mentoring/coaching.

- Support career development and succession planning efforts.

Financial Duties:

o Cost Reduction:

- Optimizing performance management processes fostering a culture of continuous improvement

- Analyze historical data and industry trends to create accurate budget forecasts and projections.

- Focusing on employee engagement and satisfaction to reduce employees turnover rate.

- Analyzing performance data and identifying bottlenecks in workflows to streamline performance.

o Cost analysis and reporting:

- Evaluate the cost-effectiveness of different OD interventions and programs.

- Develop metrics and KPIs to measure the financial impact of performance management programs.

o Revnue Generation:

- Identifying high-potential employees and creating targeted development programs to developeTalent Pipelines.

- Facilitating collaboration creativity and innovation within teams for growth.

Team Management Duties:

- No duties to be handled.

Customer Satisfaction Duties

o Cross-Functional Collaboration:

- Identifying potential performance impacts and providing training and support to overcome resistance.

- Conduct joint surveys and assessments to understand employee experience skills and engagement gaining holistic insights for improvement.

- Facilitate team building and collaboration activities that improve communication trust and performance within teams.

o Employee Engagement:

- Develop and implement initiatives to enhance employee engagement satisfaction and retention.

- Conduct employee surveys and analyze data to identify trends issues and opportunities for improvement.

- Collaborate with HR and management to develop and implement strategies to address employee feedback and improve the employee experience.

Requirements

Education:

- Bachelors degree in Human Resources Organizational Development Business Administration or any related field.

Years of Experience:

- Minimum of 3-5 years of experience in the same position.

- Proven experience in organizational development performance management.

Certificates:

- Certified Performance Management Professional (CPHR) is preferred.

- Certified Professional in Human Resources International (PHRI).