Role Summary
The Assistant Manager Sales Operations oversees all operational workflows that support partner onboarding go-live readiness inventory management and administrative account processes. The role ensures smooth execution high-quality service delivery and strong collaboration with Sales Inside Sales and Account Management teams.
Key Responsibilities
Team Leadership
- Lead and develop four core teams: Onboarding Restaurant Operations Inventory Management and Admin Account Managers.
- Manage performance KPIs and SLA delivery across all regions.
Onboarding Operations
- Ensure fast and accurate activation of new partners.
- Oversee training credentials creation tablet delivery technical support switches and merges.
Restaurant Operations
- Guarantee flawless partner go-live through QA calls menu/content verification test orders and training validation.
- Improve NPS and activation quality.
Inventory Management
- Manage tablet and SIM card stock allocation contracts and GSM invoices.
- Oversee end-of-deal collection and reduce faulty stock issues.
Admin Account Management
- Oversee administrative requests: replacements terminations new contracts annexes bank updates
- Support Account Managers teams with accurate and timely backend operations.
Operational Excellence
- Standardize SOPs and centralize processes across markets.
- Lead improvement projects on vendor incubation reachability churn validation price disparity
- Ensure strong cross-functional alignment with logistics finance sales and training.
Requirements
- 5 years of experience in Sales Ops Vendor Ops or similar.
- Strong people management skills with experience leading large teams.
- Excellent analytical problem-solving and process improvement capabilities.
- Ability to manage high-volume operations in a fast-paced environment.
Remote Work :
No
Employment Type :
Contract
Role SummaryThe Assistant Manager Sales Operations oversees all operational workflows that support partner onboarding go-live readiness inventory management and administrative account processes. The role ensures smooth execution high-quality service delivery and strong collaboration with Sales Insid...
Role Summary
The Assistant Manager Sales Operations oversees all operational workflows that support partner onboarding go-live readiness inventory management and administrative account processes. The role ensures smooth execution high-quality service delivery and strong collaboration with Sales Inside Sales and Account Management teams.
Key Responsibilities
Team Leadership
- Lead and develop four core teams: Onboarding Restaurant Operations Inventory Management and Admin Account Managers.
- Manage performance KPIs and SLA delivery across all regions.
Onboarding Operations
- Ensure fast and accurate activation of new partners.
- Oversee training credentials creation tablet delivery technical support switches and merges.
Restaurant Operations
- Guarantee flawless partner go-live through QA calls menu/content verification test orders and training validation.
- Improve NPS and activation quality.
Inventory Management
- Manage tablet and SIM card stock allocation contracts and GSM invoices.
- Oversee end-of-deal collection and reduce faulty stock issues.
Admin Account Management
- Oversee administrative requests: replacements terminations new contracts annexes bank updates
- Support Account Managers teams with accurate and timely backend operations.
Operational Excellence
- Standardize SOPs and centralize processes across markets.
- Lead improvement projects on vendor incubation reachability churn validation price disparity
- Ensure strong cross-functional alignment with logistics finance sales and training.
Requirements
- 5 years of experience in Sales Ops Vendor Ops or similar.
- Strong people management skills with experience leading large teams.
- Excellent analytical problem-solving and process improvement capabilities.
- Ability to manage high-volume operations in a fast-paced environment.
Remote Work :
No
Employment Type :
Contract
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