Coordinator – Patient and Community Engagement
شارك هذه الوظيفة
موقع الوظيفة:
الراتب شهرياً:
تاريخ النشر:
نُشرت قبل 3 ساعة
عدد الوظائف الشاغرة:
1 عدد الوظائف الشاغرة
ملخص الوظيفة
KEY ROLE ACCOUNTABILITIES
Hiring for Coordinator-Patient and Community Engagement in Qatar
Job Description
Project Duration: 6 months
Immediate Joiner
Educational Qualifications
Bachelor’s Degree in Business Administration Public Health or related field
Experience:
2 years of experience in customer service voluntary services and/or community relations
Experience in a large complex healthcare organizational or integrated system
Experience within Healthcare settings is preferred.
The Coordinator - Patient and Community Engagement helps the team to establish and maintain positive and meaningful relationships with local organizations and community leaders and supports facilitating community activities across.
S/he works in collaboration with others to create a vision and plan under which to achieve patient and community engagement by helping to create proposals and workflows for campaigns and programs providing general assistance with ongoing programs and being a liaison assistant for the Patient and Family Advisory Council). The incumbent communicates effectively; understanding attending to details; organizing and collecting data; collaborating and supporting event planning and coordination
General Administrative Support
Performs general assistive functions including calendar management electronic document management and maintaining office systems.
Assists in report and proposal preparation including basic formatting and proofreading.
Provides administrative support to the division team.
Provides diary management meeting coordination and record-keeping support for the section.
Assists in maintaining day-to-day operations of the unit.
Confidentiality and Professionalism
Demonstrates professionalism in interactions with internal and external customers.
Ensures confidentiality is maintained in all transactions.
Documentation and Reporting
Develop reports minutes of meetings agendas and other required documents related to Patient/Community Engagement activities and projects.
Assists in recording and maintaining data related to programs within the patient/community unit.
Assists in creating project plans workflows and proposals for related programs and projects.
Assists in creating programs’ policies and procedures including related workflows.
Community and Patient Engagement
Develops and maintains positive working relationships.
Demonstrates standards of performance (ownership teamwork communication compassion) supporting patient satisfaction and principles of service excellence.
Promotes awareness of cultural diversity.
Assists in creating applicable communication messages to internal and external constituents.
Supports patient support or focus groups by assisting with room settings printing relevant documents and note-taking.
Assists in organizing Patient/Community visits.
Assists in organizing appropriate patient and community engagement events
Supports community engagement project management plans.
Strategic Support
Assists in preparing Services Level Agreements (SLAs) of partnerships with other organizations.
Provides support for strategic and operational projects.
Assists in managing the responses to the PFAC hotline PFAC email and all other relevant communication channels.
Supports with the management of the selection criteria and recruitment of PFAC members including screening and interview processes.
Supports the management of the onboarding process (including necessary training) for PFAC members.
Assists in coordinating PFAC meetings acting as a liaison according to the organization’s strategies and priorities.
Interested candidates apply to
المهارات المطلوبة
- تطوير الأعمال
- Employee Orientation
- الصحة العامة
- إدارة الحساب
- VersionOne
- إدارة النزاعات
- إدارة المشاريع
- إدارة العلاقات
- Team Management
- Customer relationship management
- الموارد البشرية
- Public Speaking
