Floor Supervisor

الدوحة - قطر

الراتب شهرياً: لم يكشف

تاريخ النشر: نُشرت قبل 16 ساعة

عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

سجل للتقديم

ملخص الوظيفة

We are seeking a highly organized and motivated Floor Supervisor to join our team at Swissotel Corniche Park Towers Doha Qatar. As a Floor Supervisor you will play a crucial role in ensuring smooth operations maintaining high-quality standards and leading a team of staff members to deliver exceptional service.

Oversee daily floor operations ensuring efficiency and compliance with company policies and procedures
Supervise train and motivate team members to achieve performance goals and maintain high service standards
Conduct regular inspections to ensure cleanliness safety and quality standards are met
Manage staff schedules assign tasks and coordinate workflow to optimize efficiency
Address and resolve customer issues promptly and professionally
Collaborate with other departments to ensure smooth operations and enhance overall customer experience
Implement and maintain safety protocols ensuring compliance with all relevant regulations
Monitor inventory levels and assist with ordering supplies as needed
Prepare and maintain accurate reports on daily operations staff performance and any incidents
Participate in team meetings and contribute ideas for process improvements and innovation

Qualifications :

3-5 years of experience in a similar supervisory role preferably in hospitality retail or a related field
Proven leadership skills with the ability to motivate and guide team members
Strong organizational and time management skills
Excellent problem-solving abilities and capacity to make quick decisions under pressure
Superior verbal and written communication skills
High attention to detail and commitment to maintaining quality standards
Customer-focused mindset with a track record of delivering outstanding service
Proficiency in basic computer applications and inventory management systems
Knowledge of industry-related safety regulations and procedures
Ability to work flexible hours including evenings weekends and holidays as required
Physical stamina to stand for extended periods and move around the facility
Fluency in English; knowledge of Arabic is a plus

Preferred Qualifications:

Previous experience in a multinational or diverse work environment
Relevant industry certifications or training

Additional Information :

Your team and working environment:
In 1-2 sentences introduce the team property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Remote Work :

Employment Type :

Full-time

Oversee daily floor operations ensuring efficiency and compliance with company policies and procedures
Supervise train and motivate team members to achieve performance goals and maintain high service standards
Conduct regular inspections to ensure cleanliness safety and quality standards are met
Manage staff schedules assign tasks and coordinate workflow to optimize efficiency
Address and resolve customer issues promptly and professionally
Collaborate with other departments to ensure smooth operations and enhance overall customer experience
Implement and maintain safety protocols ensuring compliance with all relevant regulations
Monitor inventory levels and assist with ordering supplies as needed
Prepare and maintain accurate reports on daily operations staff performance and any incidents
Participate in team meetings and contribute ideas for process improvements and innovation

Qualifications :

3-5 years of experience in a similar supervisory role preferably in hospitality retail or a related field
Proven leadership skills with the ability to motivate and guide team members
Strong organizational and time management skills
Excellent problem-solving abilities and capacity to make quick decisions under pressure
Superior verbal and written communication skills
High attention to detail and commitment to maintaining quality standards
Customer-focused mindset with a track record of delivering outstanding service
Proficiency in basic computer applications and inventory management systems
Knowledge of industry-related safety regulations and procedures
Ability to work flexible hours including evenings weekends and holidays as required
Physical stamina to stand for extended periods and move around the facility
Fluency in English; knowledge of Arabic is a plus

Preferred Qualifications:

Previous experience in a multinational or diverse work environment
Relevant industry certifications or training

Additional Information :

Remote Work :

Employment Type :

Full-time

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المهارات المطلوبة

Time Management
بيع الأزياء بالتجزئة
Microsoft Office
خدمة العملاء
مهارات التواصل
POS
مبيعات التجزئة
التدريب و التنمية
Mentoring
Supervising Experience
إدارة البيع بالتجزئة
Recruiting

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عن الشركة

AccorHotel

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... اعرض المزيد

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