Stewarding TM

A Steward serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:

• Positive attitude
• Good communication skills
• Ability to work under pressure
• Ability to work on their own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous kitchen porter experience in similar role

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

Position Purpose

To a) be a passionate host and b) transport and clean cooking utensils and service-ware so that Food Operations team members have the appropriate equipment to provide an excellent guest experience in our F&B outlets.

Duties & Key Responsibilities

Being a Great Team Member

Come to work every day with a smile on your face

Be a reliable and motivated member of the Food Operations team

Communicate clearly and constructively with other team members to help deliver great guest experiences at our hotel

Demonstrate friendliness towards others and collaborate eagerly with team members in the kitchen and other departments of the hotel

Always deliver fair share in team tasks and support colleagues whose workload may temporarily be heavy this includes helping out for example in Housekeeping Maintenance Food Production or F&B service

Provide constructive suggestions/feedback to your Line Manager on products processes and procedures to contribute to our continuous improvement efforts

Be aware of planned team meetings and learning sessions and attend as required

Be open to acquiring new knowledge and skills in areas such as guest service kitchen HSK or maintenance to be able to provide support to these departments where required and at the same time improve chances of a faster career progression

Volunteer to participate in company campaigns like Travel with Purpose or Team Member committees

Execute any duties as assigned by the Chief Host and Food Operations Leadership team

Stewarding Specifics

Constantly maintain the cleanliness and tidiness of assigned work areas

Ensure that assigned work areas consistently enable a highly effective service session

Follow hotel and Hilton policies and procedures during execution of assigned duties

Clean the food preparation equipment floors and other kitchen tools with care and attention to detail

Wash utensils cutlery & crockery carefully and efficiently and make sure they are stored appropriately

Dispose of rubbish and waste correctly recycling as much as possible

EOE/AA/Disabled/Veterans