Customer Analyst

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أور يهودا - إسرائيل

profile الراتب شهرياً: لم يكشف
تاريخ النشر: نُشرت قبل 24 يوم
عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

ملخص الوظيفة

About the Position

We are looking for a Customer Analyst to join our team.

This is a critical role that combines business analysis daily support for our customers  and process improvement.

Key Responsibilities

  • Report Analysis and Control Execution: Analyzing reports identifying and flagging required actions and executing them to streamline operations with our customers and service personnel. This includes performing various control processes.

  • Key Account Support: Serving as a central point of contact for key customers including for purchase orders managing processes for building and renewing orders submitting invoices and reports and providing ongoing support.

  • Report Generation: Creating and sharing operational and invoicing reports for big customers.

  • Data Quality Improvement: Improving data quality mapping and reconciliation between different data sources.

  • Development of Analytical Tools: Building reports and Dashboards to adapt required processes.

  • Back Office Process Optimization: Mapping building and improving Back Office operational processes to enable growth and scale using different tools to automate processes.


Qualifications :

Mandatory Requirements

  • Education: Bachelors degree in Business Administration or another relevant field.

  • Experience: 1-2 years of experience in the field.

  • Systems: Extensive knowledge of information systems and ERP systems.

  • Analytical Tools: Extensive knowledge of Google Workspace tools; proficiency in Excel (including data models and scripting); and expertise in PowerBI including building reports and dashboards from scratch.

  • Process Improvement: Experience in process mapping proposing improvements and implementing them.

  • IT characterization and Changes: Experience in writing IT process specifications and working with IT experts managing changes and testing.

  • Structured Work Environment: Familiarity and proficiency with structured process environments and internal controls.

  • Interpersonal Skills: High interpersonal ability.


Additional Information :

Benefits

Benefits and salary will be discussed in detail during the first interview stage.

Working model

The position requires working from the office 5 days a week. Our office is in Hevel Modiin Industrial Park (Shoham).


Remote Work :

No


Employment Type :

Full-time

About the PositionWe are looking for a Customer Analyst to join our team.This is a critical role that combines business analysis daily support for our customers  and process improvement.Key ResponsibilitiesReport Analysis and Control Execution: Analyzing reports identifying and flagging required act...
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المهارات المطلوبة

  • تقديم العروض أو العطاءات
  • حلول الأعمال التجارية
  • ABAP
  • عمليات تسيير الأعمال
  • مبيعات الأعمال
  • التسويق المؤسسي

عن الشركة

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Protecting People. Enhancing Lives. Preserving our Planet."Il nostro scopo è migliorare la qualità della vita delle persone nel rispetto del pianeta attraverso l'erogazione di servizi volti al mantenimento di un elevato livello di igiene e sicurezza nelle strutture dove lavorano o pas ... اعرض المزيد

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