Part time Engineer
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موقع الوظيفة:
الراتب شهرياً:
الخبرة المطلوبة:
تاريخ النشر:
نُشرت منذ أكثر من 30 يومًا
عدد الوظائف الشاغرة:
1 عدد الوظائف الشاغرة
ملخص الوظيفة
Key Responsibilities:
- Coordinate service activities including scheduling dispatching and tracking of field engineers or technicians.
- Act as the technical point of contact between customers and service teams to resolve issues promptly.
- Review service requests assess technical requirements and ensure appropriate resource allocation.
- Support diagnosis and troubleshooting of technical issues reported by clients and escalate when necessary.
- Monitor service job progress ensure timely completion and update stakeholders throughout the process.
- Maintain accurate documentation of service activities client communications and job outcomes.
- Assist in creating and improving service processes workflows and documentation to enhance service quality.
- Ensure compliance with safety protocols industry standards and internal quality procedures.
- Collaborate with engineering product and sales teams to provide feedback from the field and support continuous improvement.
- Organize training and Gate pass as part of requirement from customer.
Requirements
Qualifications:
- Bachelors degree in Engineering (Mechanical Electrical or relevant discipline).
- 25 years of experience in a service coordination field service or technical support role.
- Strong technical aptitude and ability to understand engineering drawings manuals and specifications.
- Excellent organizational and time management skills.
- Proficient in service management software (e.g. SAP Salesforce ServiceNow) and Microsoft Office.
- Effective verbal and written communication skills.
- Ability to multitask and manage priorities in a fast-paced environment.
- Customer-focused mindset with a problem-solving approach.
Required Skills:
Qualifications: Bachelors degree in Engineering (Mechanical Electrical or relevant discipline). 25 years of experience in a service coordination field service or technical support role. Strong technical aptitude and ability to understand engineering drawings manuals and specifications. Excellent organizational and time management skills. Proficient in service management software (e.g. SAP Salesforce ServiceNow) and Microsoft Office. Effective verbal and written communication skills. Ability to multitask and manage priorities in a fast-paced environment. Customer-focused mindset with a problem-solving approach. Interested candidates please reach out with your updated CV to or Contact @
المجال
خدمات تقنية المعلومات واستشارات تكنولوجيا المعلومات
المهارات المطلوبة
- تقديم العروض أو العطاءات
- التطبيقات
- الاستحقاقات
- التوظيف في الشركات
- تطوير أندرويد
عن الشركة
601 موظف
Being an active member of the United Nations Global Compact since March 2013, Madre Integrated Engineering w.l.l supports the principles of the Global Compact with respect to human rights, labor, environment, and anti-corruption.
