Receptionist - Movenpick Hotel Amman
شارك هذه الوظيفة
موقع الوظيفة:
الراتب شهرياً:
تاريخ النشر:
نُشرت منذ أكثر من 30 يومًا
عدد الوظائف الشاغرة:
1 عدد الوظائف الشاغرة
ملخص الوظيفة
Reporting to the Front Office Manager responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional friendly and engaging service.
- Greet check in and settle guest accounts while ensuring all service standards are followed.
- Maintain accurate records of daily transactions and cash handling which includes currency exchange and balancing a float.
- Ensures high quality guests service while following all safety protocols.
- Answers screens and forwards incoming phone calls in accordance with National Vision protocol.
- Provides guests basic and accurate information.
- Keeps reception area tidy and presentable with all necessary materials.
- Receives sorts distributes daily mail/deliveries and maintains inventory of office supplies.
- Participates in regularly scheduled mandatory communication meetings.
- Handle guest requests questions and concerns effectively and promptly
- Promote a professional team environment.
- Follow department policies procedures and service standards.
- Performs any and all other tasks assigned by management.
- Upholds the highest standard of internal and external customer service at all times.
Qualifications :
- Proficient in the English Language (verbal & written).
- Previous hotels experience is an asset.
- Must be able to handle multiple tasks in a dynamic fast-paced environment.
- Ability to focus attention on guest needs remaining calm and courteous at all times.
- Required knowledge of Windows Office Suite.
- Strong interpersonal and problem solving abilities.
- Ability to work in different shifts.
Remote Work :
No
Employment Type :
Full-time
المهارات المطلوبة
- مبيعات مبتدىء
- إدارة المستشفى
- تمويل الشركات
- Jni
- جذب العملاء المحتملين
عن الشركة
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... اعرض المزيد
