- Supervise daily front office operations ensuring smooth check-in/check-out processes
- Lead and motivate the front desk team to maintain high service standards
- Handle guest inquiries concerns and special requests professionally and promptly
- Coordinate with other departments to ensure guest satisfaction
- Monitor room availability and assist with reservations when needed
- Train new team members and support ongoing development
- Ensure compliance with hotel policies procedures and brand standards
Qualifications :
- Previous experience in a front office preferably in a supervisory capacity
- Strong communication and interpersonal skills
- Ability to lead a team and handle guest interactions with confidence and empathy
- Opera system experience
- Problem-solving mindset and attention to detail
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit what you love care for the world dare to challenge the status quo! #BELIMITLESS
Remote Work :
No
Employment Type :
Full-time
Supervise daily front office operations ensuring smooth check-in/check-out processesLead and motivate the front desk team to maintain high service standardsHandle guest inquiries concerns and special requests professionally and promptlyCoordinate with other departments to ensure guest satisfactionMo...
- Supervise daily front office operations ensuring smooth check-in/check-out processes
- Lead and motivate the front desk team to maintain high service standards
- Handle guest inquiries concerns and special requests professionally and promptly
- Coordinate with other departments to ensure guest satisfaction
- Monitor room availability and assist with reservations when needed
- Train new team members and support ongoing development
- Ensure compliance with hotel policies procedures and brand standards
Qualifications :
- Previous experience in a front office preferably in a supervisory capacity
- Strong communication and interpersonal skills
- Ability to lead a team and handle guest interactions with confidence and empathy
- Opera system experience
- Problem-solving mindset and attention to detail
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit what you love care for the world dare to challenge the status quo! #BELIMITLESS
Remote Work :
No
Employment Type :
Full-time
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