Learning & Development Executive Waldorf Astoria Doha Lusail

EOE/AA/Disabled/Veterans

What are we looking for

To be successful in this role you will bring a strong foundation in Learning & Development with the drive to inspire others to grow. Specifically we are looking for:

• Hands-on experience in Learning & Development roles including training delivery and coaching; within luxury hospitality
• A positive engaging and approachable personality.
• Strong communication and interpersonal skills with the ability to engage learners at all levels.
• A genuine passion for delivering outstanding internal customer service.
• Professional presentation and excellent grooming standards.
• Flexibility to adapt to evolving business needs and training priorities.

• Ability to manage multiple tasks work under pressure and deliver results independently or as part of a team.

  
  What is it like working for Hilton

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the Worlds Best Workplaces.

We support the mental and physical wellbeing of all Team Members so they can Thrive thanks to innovative programs and benefits such as workplace flexibility career growth and development and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members unique perspectives and voicesalong with those of our Guests Owners Suppliers and Partnersto cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what its like to be on Team Hilton!

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions of his or her role and to receive other benefits and privileges of employment. Please contact us to request accommodation.

We are seeking a passionate and dynamic Learning & Development Executive to join our Human Resources teamThe Learning & Development Executive will play a key role in driving a culture of continuous learning and service excellence across the hotel. This role is responsible for delivering impactful training initiatives supporting departmental training needs and ensuring that all team members have the tools knowledge and confidence to perform at their very best.

What will I be doing

As a Learning & Development Executive you will be responsible for supporting the propertys training objectives and fostering professional growth among team members. Your responsibilities include:
Delivering high-quality training programs to internal team members across all departments.
Leading service excellence training initiatives that align with Waldorf Astoria brand standards.
Supporting the implementation of the hotels annual training plan.
Conducting systematic training needs analyses in partnership with Heads of Department HR leadership and the Training Manager.
Assisting department managers in achieving their training goals and reviewing progress on a monthly basis.
Designing preparing and conducting in-house training sessions including recruitment and selection performance management and employee relations modules.
Ensuring all new employees receive comprehensive onboarding departmental and compliance training.
Holding monthly meetings with departmental trainers to ensure alignment on training priorities.