Hostess
شارك هذه الوظيفة
موقع الوظيفة:
الراتب شهرياً:
تاريخ النشر:
نُشرت منذ أكثر من 30 يومًا
عدد الوظائف الشاغرة:
1 عدد الوظائف الشاغرة
ملخص الوظيفة
As the first point of contact for our guests you will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience.
- Greet guests warmly and seat them according to the restaurants floor plan.
- Ensure guest satisfaction by anticipating needs and responding promptly.
- Address guest concerns and complaints ensuring satisfaction.
- Conduct regular table visits to monitor guest satisfaction.
- Handle reservations and cancellations following department standards.
- Communicate any changes to reservations or cancellations to management.
- Pre-assign tables and ensure special requests are addressed.
- Maintain a clean and organized hostess stand and dining area.
- Ensure tables are properly set and ready for service.
- Monitor the cleanliness and working condition of equipment and supplies.
- Assist staff as needed to ensure smooth restaurant operations.
- Collaborate with restaurant staff to provide optimum service.
- Promote a cooperative and productive working climate.
- Be flexible and rotate within different F&B outlets as required.
- Assist with cashiering procedures and balance transactions.
- Participate in training and other duties as assigned by management.
- Strong communication and customer service skills.
- Ability to handle high-volume periods and anticipate guest needs.
- Detail-oriented with a focus on cleanliness and organization.
- Previous experience in a restaurant or hospitality setting is a plus.
Remote Work :
No
Employment Type :
Full-time
المهارات المطلوبة
- Restaurant Experience
- OpenTable
- خدمات الأغذية
- خدمة العملاء
- Hospitality Experience
- Basic Math
- Guest Relations Experience
- Host/Hostess Experience
- خدمات النزلاء
- Cash Handling
- Phone Etiquette
- Writing Skills
عن الشركة
In the sustainable food sector, we work with large food companies, providing them with professional consulting services to help them add sustainable food to their supply chains, thereby improving food safety and food quality, and improving animal welfare. Our partners include leading ... اعرض المزيد
