Associate Software Engineer

Job Description:

Location:

Our mission is to unlock human potential. We welcome you for who you are the background you bring and we embrace individuals who get excited about learning. Bring your experiences your perspectives and your passion; its in our differences that we empower the way the world learns.

About the Role:

We are seeking an Associate Software Engineer to join our dynamic engineering teams and contribute to the development of innovative software solutions. As an Associate Software Engineer you will work as part of a Scrum team responsible for delivering components of our flagship products and platforms. This entry-level professional position provides an excellent opportunity to develop your technical skills while contributing to meaningful software development projects that impact millions of users globally.

Your primary responsibility is to work as a Quality Engineer focusing on developing regression tests end-to-end (E2E) tests and other quality assurance solutions to ensure product reliability and performance.

How You Will Make an Impact

As an Associate Software Engineer you will work in teams responsible for delivering one or more product components across various platforms including research education and corporate learning systems. You will be responsible for delivering solid and maintainable software through established good processes while taking ownership over component product or project lifecycles.

You will provide technical support and assistance to end-users troubleshoot application issues and resolve them in a timely manner. Your responsibilities will include documenting and tracking support tickets escalating unresolved issues following established procedures and contributing to continuous improvement of support processes and procedures.

Skills and Qualifications

Core Technical Skills:

• Excellent knowledge of computer science concepts
• Basic understanding of Java-based development
• Good understanding of client/server applications relational databases and web-based application
• What is HTTP and how is it used in client-server communication
• Can you explain what happens when you type a URL into a browser
• What is the role of a server in a client-server architecture
• Knowledge of version control systems and collaborative development practices.
  

Development Technologies:

• Experience with modern web technologies and frameworks
• Understanding of API development and integration concepts
• Basic knowledge of cloud technologies and deployment practices
• Familiarity with agile development methodologies
• Experience with debugging and problem-solving techniques
• Knowledge of testing principles and quality assurance practices
  

Professional Capabilities:

• Strong written and oral communication skills
• Ability to work effectively in team environments
• Willingness to learn new skills and technologies continuously
• Passion for software development with an engineering mindset
• Eagerness to take on new challenges and grow professionally
• Understanding of the value in collaborative work and knowledge sharing.
  

Technical Support Skills:

• Ability to provide technical support via ticketing systems emails or calls
• Skills in troubleshooting and diagnosing application problems
• Experience with documentation and ticket tracking systems
• Capability to escalate issues appropriately following established procedures
• Ability to educate end-users on effective application usage
  

Educational and Experience Requirements:

• Bachelors degree in Computer Science Information Technology Information Systems or equivalent qualification
• 0-12 months of relevant technical experience (internships and projects considered)
• Entry-level position suitable for recent graduates or career changers
• Demonstrated passion for technology and continuous learning
• Strong track record of conscientious thoughtful work

About Wiley:

Wiley is a trusted leader in research and learning our pioneering solutions and services are paving the way for knowledge seekers as they work to solve the worlds most important challenges. We are advocates of advancement empowering knowledge-seekers to transform todays biggest obstacles into tomorrows brightest opportunities.

With over 200 years of experience in publishing we continue to evolve knowledge seekers steps into strides illuminating their path forward to personal educational and professional success at every stage. Around the globe we break down barriers for innovators empowering them to advance discoveries in their fields adapt their workforces and shape minds.

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race color religion sex sexual orientation gender identity or expression national origin disability protected veteran status genetic information or based on any individuals status in any group or class protected by applicable federal state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance.

We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates needle movers and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development and through a robust body of employee programing we facilitate a wide range of opportunities to foster community learn and grow.

We are committed to fair transparent pay and we strive to provide competitive compensation in addition to a comprehensive benefits package. It is anticipated that most qualified candidates will fall within the range however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors including but not limited to geographic location skills and competencies. Wiley proactively displays target base pay range for United Kingdom Canada and USA based roles.

When applying please attach your resume/CV to be considered.