Field Service Engineer_Abha & Makkah_Saudi National
صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
شارك هذه الوظيفة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
الوصف الوظيفي
Scope and Purpose:
- Provide onsite technical support for Banknote Processing Systems installed at customer premises.
- Ensure high-quality service delivery and establish strong relationships with customer operational teams through technical expertise and reliability.
- Perform maintenance repairs cleaning and general upkeep of intralogistics components including fault diagnosis and basic troubleshooting inaccordance with contractual obligations.
- Handle and troubleshoot components such as electronics sensors motors PLCs drives CAN bus and Profinet systems.
- Manage mechanical components including rollers conveyors belts and bearings ensuring optimal performance through regular maintenance and issue resolution.
- Execute software backups and perform system upgrades as required.
Key Result Areas & Responsibilities:
- Perform preventive and corrective maintenance activities on Banknote Processing Systems and associated peripheral equipment.
- Carry out installation and commissioning of GD products in accordance with project requirements.
- Provide technical support via telephone to assist customers with troubleshooting and issue resolution.
- Document service activities and spare parts usage in compliance with GD policies.
- Manage spare parts inventory including ordering and replenishment as needed.
- Deliver first and second-level support by analyzing customer inquiries and reported issues.
- Escalate complex technical problems to third-level support when necessary.
- Maintain regular communication with customers regarding the status of their service requests and the progress of solutions.
- Conduct both in-house and on-site training sessions for users as required.
Job Requirements:
- Bachelors degree in Electrical Engineering Electromechanical Engineering or a related discipline.
- At least 3 years of full-time experience as a Field Service Engineer.
- Strong practical skills with a hands-on approach to working with electromechanical systems.
- Proficient in using tools and measurement instruments for diagnostics maintenance and repair.
- Excellent technical understanding with the ability to work independently under pressure and with great attention to detail.
- Strong commitment to quality and safety standards with a proven track record of meeting strict deadlines.
- Ability to interpret electrical schematics and wiring diagrams.
- Familiar with basic mechanics pneumatic and hydraulic systems.
- Flexible to work in various shifts based on operational requirements.
- Willingness to travel both domestically and internationally as needed.
- Effective communication skills in English.
- Saudi national is mandatory.
- Proficient in Microsoft Office applications including Outlook Word Excel and PowerPoint.
$$ We are an equal opportunity employer! We promote diversity in all its forms and create an inclusive work environment free from prejudice discrimination and harassment in which all employees feel a sense of belonging. We warmly welcome all applications regardless of gender age race or ethnic origin social and cultural background religion disability and sexual orientation.
$$HR Team Dubai $$ $$ $$$$
نوع التوظيف
دوام كامل
المهارات المطلوبة
وظائف مماثلة
جوب هي منصة إلكترونية تربط أصحاب العمل بالباحثين عن عمل من ذوي المهارات، مما يسهل عملية البحث عن فرص العمل وإيجاد أفضل المواهب. أنشئت في عام 2015. و برزت كبوابة الوظائف الرائدة في جميع دول العالم، حيث تجتذب الآلاف من الباحثين عن عمل يوميًا من جميع أنحاء العالم
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