Agent - Order Management
نُشرت في :
19-08-2025
صاحب العمل نشط
1 وظيفة شاغرة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
شارك هذه الوظيفة
أرسل لي وظائف مشابهة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الوصف الوظيفي
Ensure the proper and timely movement of freight and information while providing an exceptional customer service within the Order Management department
- Ensure smooth and timely freight process flow.
- Ensure accurate and timely data entry into our operating system.
- Track and trace Order Management files.
- Use workflows on daily basis to manage shipments
- Monitor shipment reports to ensure total customer satisfaction
- Ensure timely clearance and delivery of freight to customer for Import shipments.
- Ensure documents are timely sent and arrival notice communicated to destination for Export shipments.
- Ensure accurate and timely client and vendor billing.
- Manage intercompany invoice payments (i.e. via AJAX report)
- Interact with our customers arranging their international shipments meeting customer service standards.
- Contribute to maintain strong relationships with vendors (Shipping lines trucking companies and others).
- Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) Audit requirements external government regulations or customers policies / requirements.
- Understand department process flow constantly looking for areas of improved efficiency.
- Ensure all customers standard operating procedures are followed and updated in the DLSOP.
- Meet KPI standards per company procedure.
- Overseas communications timely responses to emails and requests (internal and external)
- Escalation of problems to Management when necessary
- Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
Qualifications :
- 1-2 years of experience in operations & customer service in freight forwarding or logistics industry is a plus.
- Good Computer Skills ( MS Excel MS Word Power Point).
- Excellent communication skills both written and verbal in English.
- Effective interpersonal skills including proven abilities to listen comprehend effectively communicate clearly and concisely obtain positive results.
- Positive and willing to help attitude.
- Pro-active strong organizational skills.
- Open to feedback .
- Strong attention to detail .
- Ability to multi-task and prioritize throughout the workday while remaining focused and organized.
- Time management skills in addition to a professional manner .
- Ability to work independently and in a collaborative team environment
- Ability to work under pressure and meet tight deadlines.
Additional Information :
Expeditors offers excellent benefits:
- Paid Annual and Sick Leave
- Employee Stock Purchase Plan (ESPP)
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus
Remote Work :
No
Employment Type :
Full-time
نوع التوظيف
دوام كامل
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا
