Transition Manager
صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
شارك هذه الوظيفة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
الوصف الوظيفي
Line of Service
Internal Firm ServicesIndustry/Sector
Not ApplicableSpecialism
IFS - Internal Firm Services - OtherManagement Level
ManagerJob Description & Summary
PwC Overview:At PwC we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. Were a network of firms in 152 countries with more than 328000 people who are committed to delivering world-class capabilities and quality in assurance tax and advisory services
PwC Middle East Overview:
Established in the region for over 40 years PwC Middle East employs over 10000 people across 12 countries: Bahrain Egypt Iraq Jordan Kuwait Lebanon Libya Oman Qatar Saudi Arabia Palestine and the United Arab Emirates. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond
Corporate Culture & Working Environment:
Our culture is one of inclusivity and care where we respect each other and our differences. Its one that supports collaboration teamwork and innovation and one that embraces difference. We support everyone having a voice and feeling empowered to challenge the status quo bringing new ideas to the table
As PwC staff you will have the chance to collaborate across level line of services and global network. Not only in terms of work get involved too in firm-wide events
Line of Service and Overview:
Managed Services is the delivery and execution business within PwC providing operational solutions for clients. It brings the best of PwCs advisory capabilities our technology expertise and our operational delivery to help clients solve complex problems
Job Details
Job Summary:
What does this role aim to achieve in the firm/what impact does the role create
The Transition Manager will oversee the successful transition of services ensuring a seamless handover of operations across Finance & Accounting HR Services and Contracts & Procurement. This role requires a professional experience in shared services BPO managed services corporate services managing transitions including planning project monitoring risk management and change management to align stakeholders and ensure smooth execution.
Those in managed service management and strategy at PwC will focus on transitioning and running services along with managing delivery teams programmes commercials performance and delivery risk. Your work will involve the process of continuous improvement and optimising of the managed services process tools and services.
Roles and Responsibilities:
Daily tasks and delivery expectation
Key Responsibilities:
Transition Planning & Execution:
Finalize a detailed wave-wise Transition Plan covering all processes.
Oversee project progress managing the Risk Register and RAID Log and ensuring timely completion of tasks.
Track access requirements through the System Application Log.
Training & Knowledge Transfer:
Develop and implement a Training & KT Plan ensuring day-wise training with SMEs and delivery teams.
Monitor process documentation via the DTP Plan and implement a Certification Plan to assess readiness.
Process Documentation & Approval:
Document processes during Knowledge Capture and finalize Desktop Procedures with MoCA SMEs.
Change Management:
Conduct Stakeholder Analysis to understand pain points and develop action plans for improvement.
Design and implement a Communication Plan to keep all stakeholders informed.
Communication & Monitoring:
Roll out communication assets as per plan track changes and address gaps or issues.
Expected Skills:
Specific learned abilities or technical skills
Managing complex transitions ideally in outsourcing or managed services.
Owns the respective transition plan and possess strong project management risk management controlling & reporting and change management skills.
Coordination of hiring on boarding and Knowledge Transfer/Cascade
Excellent communication and stakeholder management abilities.
Experience in developing training and documentation strategies.
Previous experience in Finance & Accounting HR Services or Contracts & Procurement transitions.
Familiarity with large-scale transformation projects and managing multiple stakeholders.
Familiarity with project management tools such as MS office and other project documentation solutions
Expected Competencies:
Values behaviors & attitude
Strategic mindset
Stakeholder management
Ability to influence
Communicate with impact
Project management
Results driven
Operational excellence
Required Language Skills:
Proficient in written and spoken English. Arabic is a plus
Minimum Education and Specific Qualification:
Bachelors Degree
Minimum years experience required
7-10 years of professional work experience
Additional application instructions
- project management certifications such as PMP Price2 certification (preferred)
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Automation Automation Framework Design and Development Automation Solutions Budgetary Management Business Process Automation (BPA) Business Process Improvement Business Process Outsourcing Business Transformation Coaching and Feedback Communication Continuous Process Improvement Creativity Data Quality Automation Deliverable Planning Delivery Excellence Design Automation Digital Transformation Embracing Change Emotional Regulation Empathy Inclusion 29 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Available for Work Visa Sponsorship
Government Clearance Required
Job Posting End Date
Required Experience:
Manager
نوع التوظيف
دوام كامل
