Application Analyst (Power Platform) Enterprise Portal
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حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
شارك هذه الوظيفة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
الوصف الوظيفي
Job Title
Application Analyst (Power Platform) – Enterprise Portal
Department
Information Technology
Direct Supervisor
Lead of Enterprise Portal
Part A: Job Specification
Job Purpose
As a technical SME the position is responsible for managing and supporting services managed by Enterprise Portal Team to maintain efficient and reliable operations within the Applications Support section. Provide end-user support to ensure customer satisfaction within the organization. Contribute to projects for quality and flawless execution to meet department objectives. Provide any other additional business needs as appropriate and identified in the IT Department’s business plan
Reporting and Relationships
Reports to Team Lead
Internal
Regular contact with IT Peers and Team Leads/Section Heads
Regular contact with end users for supported applications
Regular contact with contractors and technical teams
External
Regular contact with industry vendors
Financial Dimension:
As defined for this job level in the Delegation of Authority and/or approved budget
Safety Health & Environment
Ensure all activities are undertaken in compliance with Company Safety Health and Environment and Quality policies regulations and standards
Qatarization Program
Contribute to the development of Qatari employees. This accountability is a condition of employment for expatriate employees
Firewall Compliance
Ensure all activities undertaken comply with anti-trust and competition laws and the Company firewall policies and procedures
Key Job Accountabilities
Investigate operational issues problems and requests for support in coordination with colleagues and other stakeholders seeking effective solutions and takes appropriate action for resolution
Respond to requests for support by means of modifications to system parameters workarounds reconfiguring systems training users or escalating to systems development staff or software suppliers
Monitor progress of requests for support and ensure users and other stakeholders are kept informed. Take corrective action to avoid or minimize delays
Produce logical software designs showing for example: processes objects data flows inputs stored data and outputs
Perform tasks associated with operations administration and maintenance tasks for Business Applications Database Management Systems and related Tools & Technologies
Develop interpret and execute test plans to verify correct operation of completed software
Define document and execute small-scale projects (or sub-projects) actively participating in all phases of the project. Identify assess and manage risks and issues which might impact on the success of the project
Participate in meetings with stakeholders and assists in presenting issues and solutions
Ensure compliance with information security policies procedures and standards
Ensure all work is carried out and documented in accordance with required standards policies and procedures
Part B: Person Specification - Minimum Requirement
Qualifications
Bachelor’s degree in any Computer Science Information Technology Engineering or Information Systems discipline
Functions and key areas
Power Platform Administration SharePoint Online Project Online and SharePoint (on-prem)
Knowledge and/or Experience
At least 3 years of experience as a Power Platform Administrator with a strong emphasis on support functions and proven expertise in the Power Platform (Power Apps Power Automate Power BI Dataverse SharePoint).
Microsoft certifications preferred particularly in Power Platform (e.g. Power Platform Fundamentals Power Apps Power Automate Power BI) and SharePoint (e.g. SharePoint Administrator SharePoint Developer).
Strong skills in designing and building applications using Canvas and Model-driven apps in Power Apps.
Experience with creating automated workflows using Power Automate.
Experience with Microsoft Dataverse including data modeling integration management of data entities and the design of business processes and business rules.
Experience in establishing or supporting a Center of Excellence (COE) for Power Platform.
Proficient in designing and implementing complex Power Apps solutions including custom connectors and integration with external APIs.
Experience in developing advanced Power Automate workflows including the use of expressions conditional logic and error handling.
Preferred knowledge of Power BI advanced features such as DAX (Data Analysis Expressions) row-level security and building custom dashboards and reports.
Experience with Power Virtual Agents including advanced bot design integration with Power Automate for automated workflows and natural language processing capabilities.
Familiarity with Microsoft Azure services integration (e.g. Azure Logic Apps Azure Functions) to extend Power Platform capabilities.
Experience in implementing data governance and compliance measures within Power Platform solutions.
Ability to create and manage environments within Power Platform including solutions management and lifecycle management.
Experience with application lifecycle management (ALM) processes for Power Platform including version control and deployment strategies.
Extensive knowledge of Office 365 Azure App Service and related technologies
Preferred experience with developing and implementing custom Copilot solutions.
Knowledge of SharePoint tools workflows and MS Lists and Forms
Superb collaboration interpersonal and communication skills
Advanced analytical and problem-solving abilities
Excellent organizational planning and time-management skills.
Maintain the SharePoint platform servers users content permissions and related integrated applications.
Troubleshoot and resolve platform issues or malfunctions promptly.
Provide SharePoint technical support and end-user training.
Implement data retrieval and backup procedures to prevent data loss.
Monitor storage space by performing clean-ups and archiving data.
Review usage and activity reports and adjusting to ensure optimized user-experiences.
Keeping up to date with cloud developments and technologies
Maintain SharePoint Online sites and Project Online (PWA). Migrate SharePoint content using built-in functions and 3rd party tools.
Conversant with relevant IT national and international standards
Demonstrated experience in project management.
Demonstrated experience in IT support environment.
Technical and Business Skills
Excellent written and spoken English.
Strong project management skills
Strong analytical problem-solving skills
Specialized technical expertise and broader IT knowledge
Compliance to risk security and continuity management principles
Skills
Information Technology, Cco, Customer Satisfaction, Clo, Coo, Cro, Cto, Microsoft Azure, Database Management, Azure, Software Design, Erp, Ned, Information Security, Data Analysis, Fla, Business Skill, Management Skill, Discipline, Accountability, Sharepoint, Data Modeling, Scala, Compliance, Power Bi, Test Plans, Problem-solving Skill, Workflow, Problem-solving, Excel, Communication Skill, Aws, Version Control, Project Management Skill, Communication Skills, Project Management, Technical Support, Strong Analytical
نوع التوظيف
دوام كامل
