German Customer Service Representative Travel Account
صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
الوصف الوظيفي
QuickfirmX is hiring on behalf of IGT Solutions a global leader in travel and customer experience services for German-speaking customer service roles in Cairo.
Youll be supporting leading travel brands through voice and/or email interactions ensuring a smooth world-class customer experience.
Respond to customer inquiries via phone chat or email in German
Handle reservations flight changes cancellations and general support
Accurately log interactions in the system and follow up as needed
Collaborate with your team to meet performance targets
Maintain a positive and professional attitude at all times
Requirements
Fluency in German (C1 Level)
Previous experience in a call center is a must
Graduates only (no undergraduates)
Willingness to work rotational shifts (last shift ends at 8 PM)
Strong communication and problem-solving skills
Must be able to work onsite in Maadi
Benefits
31000 EGP NET/month for candidates without GDS experience
35000 EGP NET/month for candidates with GDS experience
All packages include:
Full medical and social insurance
Two days off per week
Structured career progression within a global travel services leader
Supportive multicultural and professional work environment
Onsite role in a modern office in Maadi
Stable long-term opportunity with a growing international partner
Interview Process
We ve designed a simple and structured 3-step hiring process to ensure you re the right match and to help you feel confident every step of the way.
Apply now and take the first step toward your next opportunity.
نوع التوظيف
دوام كامل