AMI OPERATIONS SUPPORT SPECIALIST
نُشرت في :
10-05-2025
صاحب العمل نشط
1 وظيفة شاغرة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
شارك هذه الوظيفة
أرسل لي وظائف مشابهة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الوصف الوظيفي
RESPONSIBILITIES
- Act as a primary point of contact within the AMI Operations team for issues and queries related to the BCRM (JDE to C2M) transition.
- Collaborate closely with the C2M implementation team to understand the systems impact on AMI operations data flows and integrations.
- Assist in the validation and reconciliation of AMIrelated data during the migration process ensuring data integrity and accuracy in the new C2M system.
- Support the identification and resolution of operational issues arising from the system transition working with both technical and functional teams.
- Contribute to the development and documentation of new operational procedures and workflows aligned with the C2M system.
- Assist in the development and delivery of training materials to the AMI Operations team on the relevant aspects of the C2M system.
- Monitor system performance and data accuracy postgolive identifying potential issues and escalating them appropriately.
- Participate in user acceptance testing (UAT) of the C2M system providing feedback from an AMI operations perspective.
- Support the integration of AMI data with other utility systems through the C2M platform.
- Contribute to continuous improvement initiatives within AMI operations leveraging the capabilities of the new C2M system.
QUALIFICATION
- Bachelors degree in a relevant field such as Engineering Information Technology Business Administration or a related discipline.
- Minimum of 10 years of experience in AMI operations or a related field within the utility industry.
- Familiarity with AMI systems smart meters communication networks and data management processes.
- Understanding of business processes within a utility such as metertocash customer service and billing.
- Experience with or exposure to BCRM systems (knowledge of JDE and/or C2M is a plus).
- Strong analytical and problemsolving skills with the ability to troubleshoot issues and identify root causes.
- Excellent communication and interpersonal skills with the ability to effectively communicate technical concepts to nontechnical audiences and vice versa.
- Ability to work independently and collaboratively within a team environment.
- Proficiency in Microsoft Office Suite (Word Excel PowerPoint).
- Adaptability and a willingness to learn new systems and processes.
Other Preferred Qualifications:
- Experience with data validation and reconciliation processes.
- Participation in system implementation or upgrade projects.
- Knowledge of SQL or other data querying languages.
- Experience in developing training materials and conducting training sessions.
Vertical
Technology
نوع التوظيف
دوام كامل
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا
