Program Manager, External Fulfillment Prime (Saudi National)

Amazon is seeking a Program Manager in the 3P External Fulfillment Prime organization in Riyadh to focus on scaling the channel and improving the speed of delivery that our customers experience in KSA.

As a Program Manager you will be responsible for planning implementing and evaluating projects and initiatives ensuring efficient and effective experience for both sellers on our prime channel and customers. Your role will involve collaborating with crossfunctional teams and overseeing the daytoday strategy and operations of programs. If you have a passion for customer and seller experience excellent organizational and leadership skills and the ability to drive strategic initiatives we encourage you to apply.

Key job responsibilities
Develop and implement improvement programs and initiatives in line with the organizations strategic goals and objectives
Collaborate with crossfunctional teams to identify gaps and develop innovative solutions to improve speed of delivery
Monitor and analyze data trends and seller performance metrics to identify areas for improvement and make datadriven recommendations
Articulate business and technical requirements to effect process changes

As part of our commitment to complying with national labor laws and applicable legislations in the Kingdom of Saudi Arabia this position is open to candidates who fulfill the specific nationality criteria stipulated by local regulations.

Bachelors degree
3 years of program or project management experience
3 years of working cross functionally with tech and nontech teams experience
3 years of defining and implementing process improvement initiatives using data and metrics experience
Experience defining program requirements and using data and metrics to determine improvements
Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL

3 years of driving end to end delivery and communicating results to senior leadership experience
3 years of driving process improvements experience
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
Experience building processes project management and schedules

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