ServiceNow Developer

Job Description:

We are hiring a ServiceNow Developer to take charge of the creation fundamental configuration and technical knowhow of our ServiceNow cybersecurity installations. In this role youll be asked to offer firstrate training support and customer service. This role requires an organized selfdriven person who can thrive working alone or in a team and can quickly adjust to changing priorities. The ideal candidate has a solutionfocused mindset is enthusiastic about technology loves providing excellent customer service and works well under pressure.

Typical Duties and Responsibilities

• Manage ServiceNow installations for the cyber and strategic risk teams
• Create gotomarket proofofconcept applications on the ServiceNow platform
• Create rational competentbased technological designs from functional specifications
• Create new ServiceNow procedures and workflows
• Create unique service portal pages and widgets to aid the business organization
• Review and walkthrough the code of junior team members
• Oversee development of the ServiceNow solution in accordance with industry best practices to ensure system compliance
• Create thorough and organized test plans and suites
• Estimate organize plan and prioritize testingrelated tasks
• Determine record and track software flaws
• Conduct rigorous regression testing of corrected flaws
• Take part in User Access Testing (UAT) to get feedback from the UAT Team ITIL process owners and clients
• Control update sets for the code bases transfer to test and production environments
• Oversee ServiceNow administration planning and maintenance
• Coordinate vendors for ServiceNow product flaws

Required Skills and Experience

• 2 years of relevant experience
• Knowledge of CMDB Implementation
• Demonstrated expertise in at least two SNOW modules (e.g. ITSM CSM SecOps etc.)
• Expertise in web development (HTML CSS JavaScript)
• Proven ability to set up ServiceNow using Business Rules Client Scripts sophisticated UI Policies Flow Designer ACLs Script Includes and UI Scripts to meet needs
• Experience with JavaScript/GLIDE and HTML5
• Expertise with REST/SOAP APIs to integrate ServiceNow with other IT systems
• Strong communication and collaboration skills including the ability to gather requirements from internal and external stakeholders
• Strong analysis problemsolving and decisionmaking skills

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