Summary of Responsibilities:
Responsibilities and duties for this position shall include but not limited to the following areas and activities. At management discretion direction may be given for tasks outside the scope of work described.
- Receive and record guests reservations and assign tables
- Greet guests at entrance of dining room restaurant or lounge and escort them to tables or other seating areas
- Speak with guests to ensure satisfaction with food and service and attend to complaints
- Order necessary dining room supplies and equipment
- Inspect dining and serving areas and equipment
- Supervise and coordinate activities of food and beverage servers and other serving staff
- Maintain financial statements and records.
- Comply to LQA and Forbes standards at all times whilst on duty.
- Perform any other duties as assigned by Management.
Qualifications :
Qualification:
- Have completed secondary school education.
- Exceptional communication and interpersonal skills.
- Hospitality related Degree or Diploma
- Minimum of 12 years experience as a waitress/hostess in a fivestar hotel
- Willingness to work during peak hours including nights weekends and holidays.
- Advanced levels of Business English
- Proficiency in a second language such as Arabic.
- Excellent food & beverage knowledge
- The ability to work well under pressure.
- Excellent attention to detail
- Experienced in Pire & Life safety systems.
Additional Information :
- Opportunity to join the first Raffles in Bahrain
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities.
Remote Work :
No
Employment Type :
Fulltime