Account Executive Commercial

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AIpowered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized experiences at scale to drive customer loyalty workforce engagement efficiency and operational improvements.

We employ more than 6000 people across the globe who embrace empathy and cultivate collaboration to succeed. And while we offer great benefits and perks like larger tech companies our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

At Genesys our success is driven by the talent and passion of our people. We are seeking a Account Executive to join our team in Saudi Arabia specializing in Key Accounts. This role is critical in managing and expanding relationships with some of our most strategic customers. As a consultative sales professional you will drive revenue growth attract new business and strengthen partnerships by aligning customer goals with innovative Genesys cloudbased solutions.

Key Responsibilities:

• Develop and execute a strategic sales plan for key accounts to drive growth and longterm customer success.
• Build strong relationships with Clevel stakeholders and decisionmakers.
• Identify customer needs and position Genesys Cloud solutions effectively.
• Lead complex sales cycles including negotiations and contract closures.
• Drive customer retention and expansion through crosssell and upsell opportunities.
• Collaborate with internal teams to deliver outstanding customer outcomes.
• Stay informed about market trends competitor activities and industry best practices.

Minimum Requirements:

• 5 years of enterprise sales experience preferably within CCaaS CX SaaS or cloud solutions.
• Proven track record of success in selling to large enterprise and key accounts in Saudi Arabia.
• Strong ability to engage with senior executives and key stakeholders.
• Excellent negotiation collaboration and consultative selling skills.
• Fluent in Arabic and English with strong communication and presentation abilities.
• Ability to work independently and drive strategic initiatives in a fastpaced environment.

Why Genesys

At Genesys we are committed to diversity inclusion and sustainability. We offer:

A flexible and collaborative work environment
Competitive compensation and benefits
Opportunities for career development and continuous learning
A chance to work with some of the biggest brands in the region

Join Genesys to shape the future of customer engagement solutions and grow in a dynamic supportive environment.

If a Genesys employee referred you please use the link they sent you to apply.

About Genesys:

Genesys empowers more than 8000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AIpowered Experience Orchestration platform Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic personalized experience at scale. As the trusted platform that is born in the cloud Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time while driving stronger workforce engagement efficiency and operational improvements. Visit.

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Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race color age religion sex sexual orientation gender identity or expressionmarital status domestic partner statusnational origin genetics disabilitymilitary andveteran status and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.