Learning Area Manager Learning Development

About Amazon:
At Amazon we believe that every day is still day one. A day to take a first step. A day to look forwards to new challenges. Today is that day for you. Its your day to be part of something great. A day to make your ideas come to life. And your day to join a company that redefines itself every day. Thats the energy and passion behind Amazon. Were working to be the most customercentric company on earth. To get there we need exceptionally talented bright and driven people.

Our overall mission is simple: We want Amazon to be the place where our customers can find discover and buy anything online. Whatever our customers want we will find the means to deliver it. Our Fulfillment Centers are at the heart of Amazons worldclass and rapidly growing network. Theyre where we manage our customers orders using industryleading workflows. This is how we delight our customers!
With your help Amazon will continue to enable people to discover new worlds. This is your chance to make history.
About the role:
Due to government regulations this position is open only to Saudi nationals.

The Learning Area Manager is an active member of the Fulfillment Center Operations Learning team driving and supporting networkwide initiatives. Successful candidates will have a creative true handson approach to execute the day to day actions ensuring daily and weekly compliance is met and datadriven analytical thinking skills. In addition effective presentation and persuasion skills are a must. This role requires the ability to influence without authority.
Furthermore the role will partner very closely with Operations and there will be a requirement to understand the warehouse process operation. skills are a must in being able to deliver daily coaching to support the development of our warehouse associates. The role will be based in our Fulfillment Center in a fastpaced consumer goods environment.

The Learning Area Manager will:
Actively manage a team of Learning Associates including their deployment development and productivity. Ensure that the work of the team and individuals is continually aligned to meet internal customers needs. Act as a proactive and productive liaison/partner with the corporate department consistently seeking to make a positive impact on key business safety quality productivity and customer experience metrics.
Below is not a conclusive list of tasks and is not intended to cover a comprehensive listing of duties or responsibilities. Duties responsibilities and activities may change and sometime new ones may be assigned depending on role requirement and business needs.

Responsibilities:
Employee Development:
Foster the development and growth of Amazon employees (i.e. mentoring teaching etc..
Implement and execute training programs for associates managers trainers and others (i.e. participating in and conducting needs analysis skills development classes crosstraining etc..
Facilitate orientation and training classes; communicate policies and procedures to managers and new employees as needed.
Ensure that the Learning Department creates/updates accurate and useful information for Training schools PMVs SJIs and other training aids/visuals.
Actively seek clarify and understand information from Operations and Area Managers that leads to an understanding and ownership of Trans performance goals and required YOY improvements. Provide training assistance where necessary in order to achieve these goals. Fully understand workflow daily production goals and reports used to drive the business.
React quickly and efficiently to production imperatives scheduling conflicts and networkwide roll outs.
Ensure and drive best practices standardization across all departments and sites.
Ensure network standard training programs are implemented and consistently utilized as required in the fulfillment center.

& Analysis:
Ensure that training is tracked and recorded including progress and skill sets.
As needed manage grant proposals including implementation tracking and relationship management.
Create manage and update training content and associate compliance audits.
Administer methods for gathering and tracking training metrics.
Analyze and understand data to suggest improvements for training and operations.
Track and communicate Learning Department goals assignments and progress locally and at a network level.
Take ongoing responsibility for ensuring that the First Middle and Last Mile Transportation is operating safely and take immediate action to correct where necessary.
Owner of PIT Training Program and maintains proper documentation related to PIT certification.


Basic Qualifications:
A completed Bachelors Degree
Experience delivering training/information to peers hourly associates and management.
Experience working with hourly employees as well as exempt personnel
Experience coaching and delivering messages related to performance.
Experience developing and implementing goals and strategies based on broader organization goals.
Experience interpreting data analytics
Proficiency in computer usage email MS Office Suite
Fluency in additional languages and knowledge of the employment framework within the region are desirable.


Preferred Qualifications:
Ability to adapt well to fastpaced environments with changing circumstances direction and strategy.
Ability to prioritize manage and complete projects with tight deadlines.
Desire to thrive in a dynamic growing environment.



2 years of employee and performance management experience
Bachelors degree or equivalent or 2 years of Amazon (blue badge/FTE) experience
Work a flexible schedule/shift/work area including weekends nights and/or holidays

1 years of performance metrics process improvement or lean techniques experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.