صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيحالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيRystad Energy is the worlds leading independent research and consulting firm focused on the global energy provide business intelligence including data tools analytics and consulting services to clients exposed to the energy industry across the globe.
Headquartered in Oslo Norway Rystad Energy is a rapidly growing companyrepresented in more than 30 countries. The EMEA Commercial team is now seeking a dynamic individual to join our MENA team as a Client Success Manager (CSM) responsible for fostering lasting client relationships and being a trusted advisor to our subscribers and users. You will collaborate with various Account Managers on a portfolio of customers to ensure each relationship is growing and developing in alignment with our business strategy and goals. The remit will be focused on NOCs and Energy companies.
The ideal candidate should have proven experience in customer success account management and/or business analysis ideally within the energy sector (oil gas renewables carbon markets energy transition). The candidate should be passionate and motivated to deliver value through customer engagement onboarding training and building strategic relationships. The role performance will be measured across metrics on client retention user advocacy Net Promoter Score client expansion and the proactive contribution in building our Client Success best practices and protocols.
Tasks include working directly with users and key stakeholders to build and increase product adoption uncover the need for new services and strengthen partnerships across organizations. You will get the opportunity to execute productdriven and segmentfocused client retention and growth strategies as well ashelping clients realize the full value of Rystad Energys solutions to support them succeed on their business outcomes. You will also work closely with internal crossfunctional teams such as marketing product development market research and training specialists to drive engagement and expansion across your client remit.
Key Responsibilities
Skills & Attributes for Success
Why Rystad Energy
Application deadline: 8th of May 2025
The desired start date is Q2 2025.
Required Experience:
Manager
دوام كامل