Facility Agent

Job Description

• Provide a first line contact for FM Department with all internal-ext. Customers-suppliers.
• Operate energy and waste management processes for the premises.
• Carry out daily routine check-ups, ensuring premise status is in good condition, noting any defect and escalate to specialists coordinate & follow up on action items.
• Asset management (project management, strategic planning, capital planning, construction).
• Assist Monitoring service standards, including but not limited to catering, cleaning and rest floors.
• Review and make recommendations to maintain building integrity, maintaining accurate records as required.
• Risk Management: Assist in compliance of existing H&S policy, safe- working practices and best practice, liaising closely with head of dept. and H&S officer.
• Respond effectively to all telephone queries and complaints, using effective listening, questioning and problem solving skills.