Sales Manager

Job Description

The Candidate will work closely with the senior group management to manage all aspects of the merchant sales organization and work towards achieving organization sales targets. Responsibilities include:

• Own and hit/exceed annual sales & retention targets
• Develop and execute strategic plan to achieve sales targets and expand customer base
• Manage sales teams and partner (referral) networks
• Mentor, train, guide and support the sales team/ account executives to achieve and exceed their targets
• Set sales forecasts, individual/team targets and implement required processes, and monitor and track performance
• Evaluate the performance of the sales team and make hiring/retention recommendations
• Continuous assessment of the local market through research, visits, calls with market experts, partner networks, and reviews of primary and secondary research.
• Coordinate with other members of senior management (e.g. product, operations, etc.) to ensure firm-wide strategic objectives are achieved
• Establish processes to relay customer/market feedback to senior management and relevant team
• Explore new sales opportunities (markets, channels, partners, public sector)
• Build and maintain strong, long-lasting customer relationships
• Reporting on forces that shift tactical budgets and strategic direction of accounts (including competitive considerations, regulatory changes, etc.)