French Sales Consultant

Job Description

• Achieve and maintain required SALES metrics and goals.
• Obtains client information by answering telephone calls; verifying information.
• Provide information and guidance (if a general customer inquiry) in order to resolve customer issues/inquiries.
• Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Research required information using available resources
• Identify and escalate priority issues
• Route calls to the appropriate resource
• Conduct data entry, documentation, and case management.
• Work and partner with others within a team-based environment.
• Adhere to company policies and procedures as described in the HR Handbook.

Job Requirements

• University Graduate is a must (Fresh graduates are welcomed to apply).
• Fluent French speakers.
• Good in Sales (sales or customer service experience is a plus).
• Capable of customer management and can negotiate, overcome obstacles, and/or upsell/cross-sell.
• Good communication, negotiation, problem-solving & interpersonal skills.