IT Operations Manager

Job Requirements

• Overall 10+ years and above experience in IT services management with an emphasis on infrastructure/systems support.
• Minimum 5 years in an IT supervisory role, with responsibility for building, managing and developing teams
• Experience in a Managed Service Provider environment
• Strong experience in systems level design and scaling of custom developed applications with proven experience working with development teams
• Strong experience in systems scaling and best of breed architecture in a hosted environment, including knowledge of application integration, network scaling, server scaling with knowledge of current and emerging system and processor trends, application scaling from a systems perspective.
• Experience of managing multiple IT activity types; e.g. technical support, systems architecture planning and implementation, helpdesk operations