DSA Manager - Mortgage

Requirements

• Develop sales and marketing strategies and campaigns for clients ensuring alignment with sales objectives.
  
• Execute all sales activities within the allocated budget.
  
• Manage collections efficiently focusing on minimizing bounce cases within 012 and 1324 months or more as per organizational requirements.
  
• Support digitization initiatives related to sales and other processes.
  
• Maintain cash management according to SHDFC policies with utmost integrity.
  
• Strive for overall performance improvement considering branch balance scorecard metrics.
  
• Establish new Direct Selling Agents (DSAs) and manage existing DSA relationships based on business requirements.
  
• Cultivate relationships with affordable housing builders brokers and other partners to generate quality home loan leads.
  
• Stay updated on SHDFC policies products pricing and processes to optimize results.
  
• Provide feedback on competition details to seniors or Head of Department (HOD).
  
• Ensure transparent practices by accurately sharing customer property and seller information.
  
• Oversee lead management Work In Progress (WIP) file tracking reject review and timely disbursements.
  
• Resolve instrument availability issues promptly.
  
• Adhere to First Time Right (FTR) principles from application to disbursement to ensure excellent customer service and efficient Turnaround Time (TAT).
  
• Manage print production receipt and distribution processes.
  
• Lead and motivate a highperforming sales force towards achieving set targets.
  
• Analyze potential strategic partner relationships for product line expansion.
  
• Sell company products and services effectively in the target market.
  
• Identify opportunities for enhancing existing products/services and increasing profitability.
  
• Formulate annual sales quotas forecasts for regions to establish annual and grossprofit plans.