Service Engineer

Nabhitha Engineering PVT LTD

Overview:

Key Responsibilities:

• Conduct onsite installation repair maintenance and troubleshooting of technical equipment
• Respond to service calls and provide technical support to customers
• Diagnose hardware and software issues and recommend solutions
• Ensure proper documentation of service activities including detailed reports and customer communication
• Collaborate with the product development team to provide insights from the field for product improvement
• Train customers on product usage and maintenance best practices
• Participate in product testing and validation activities
• Conduct regular preventive maintenance checks and updates for customers equipment
• Stay updated on industry trends and advancements in technology
• Assist in creating technical documentation and knowledge base articles

Required Qualifications:

• Bachelors degree in Engineering Computer Science or related field
• Proven experience in technical support or service engineering role
• Proficiency in diagnostic tools and software
• Strong understanding of technical equipment and systems
• Excellent problemsolving and troubleshooting skills
• Ability to communicate technical information effectively to nontechnical audiences
• Exceptional customer service and interpersonal skills
• Analytical mindset and attention to detail
• Ability to work independently as well as part of a team
• Certification in relevant technical areas is a plus

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