Lead Infrastructure Engineer

Join us here at Ground Control were a Certified BCorp Investors in People Silver Standard Company. We are on a mission to realise the potential of human nature by bringing together people places and the planet.

The Ground Control technology function is on a mission to deliver industry leading technology and data platforms which safely enable everyone at Ground Control to connect our clients and the environment and we are looking for a Lead Infrastructure Engineer to be a part of that!

The Lead Infrastructure Engineer will be responsible for leading a team of three infrastructure engineers and the technical implementation and maintenance of the organisations services and infrastructure encompassing both onpremise and cloud environments.

This role entails provisioning deploying and sustaining systems to align with business needs and will utilise your knowledge communication skills and experience to provide our customers both internal and external with outstanding service and support.

This is a hybrid role and will require travel to our Head Office in Billericay at least once per week; you will also be required to travel to all other GC Locations including field sites as needed.

This is a fulltime position and the successful applicant will be required to join the teams shift pattern to ensure core business hours (8am 6pm) are covered; you will also be expected to provide standby outofhours support on a rota basis.

Principle Accountability Areas:

• Play a pivotal role in the design build and management of the onpremise servers (Windows) virtualisation (HyperV) and our cloud infrastructure (Azure). This includes working on both physical and virtual hardware.

• Ensuring scalability reliability and security of our infrastructure and collaborating with cross functional teams to meet business requirements.

• Monitoring and maintain the performance and availability of our infrastructure including regular maintenance such as patching and updates.

• Implementing and maintaining security measures to protect our infrastructure including ensuring compliance with industry standards and regulations.

• Leading infrastructure projects from initial scoping to completion.

• Ensuring our network and infrastructure documentation is grown and kept up to date for team reference and audit.

• Reporting on infrastructure performance incidents and improvements.

• Ensuring day to day BAU tickets are picked up in a timely manner.

What we offer:

At Ground Control we believe in creating an inspirational environment and rewarding our employees for their hard work. We offer a wideranging benefits program supporting you to realise your full potential and are proud to be recognised as a great place to work:

Awards Accolades and Culture

• We have been awarded worldclass status for employee engagement in the 2023 best companies results ranking at #16 in the Top 100 Large Companies to Work For league table.

• Certified BCorp Accredited Ground Control has been certified by B Lab the notforprofit behind the B Corp movement as having met rigorous social and environmental standards which represent its commitment to sustainable goals ahead of profit.

• We inclusively support The Race at Work Charter Ban the Box The Armed Forces Covenant and are Disability Confident

• We invest 5% of our profits into the Evergreen Fund an investment fund dedicated to sustainability and environmental initiatives.

• By 2025 we have committed to plantingtrees having a fully electric fleet and achieving carbon net zero after becoming carbon neutral in 2020.

• 2 personal choice volunteering days with your fundraising efforts matched up to 500!

Perks and Benefits

• Free gym access if you are Head Office based or subsidised national gym memberships if you are based elsewhere.

• Nursery Vouchers Cycle to work scheme and Travel loans

• Medigold employee support Free Flu Jabs online private GP service and a premium subscription to Calm the wellbeing app

• A supportive entrepreneurial working environment that fosters collaboration.

• Training development coaching and mentoring plans including our GC Leadership Academy job specific accreditations and higher education opportunities

• Hybrid working opportunities with time in the office including breakfast Mondays and dog friendly Fridays.

• Financial benefits include yearly bonus scheme access to Wagestream and employee share options

About you:

• Demonstrable knowledge and experience with infrastructure including Virtualisation (HyperV or similar) physical servers (windows) and storage.

• Proficient Windows ServerAD DNS DHCP Failover manager etc.

• Demonstrable experience with implementation of backup maintenance (Veeam or similar)

• Experience with on prem data centre maintenance and management.

• Demonstrable Azure Management (CMs NSG rules Storage accounts etc) to be able toe effectively contribute to gradual migration of our environments to the cloud.

• Excellent demonstrable hands on experience configuring and maintaining network devices such as Firewalls (Palo alto/Cicso ASA) Switches WiFi and Routers.

• DR Implementation and Testing.

• In depth working knowledge of networking principals and technologies such as VLAN CIDR LLDP VRRP SNP etc.

• Hardware and software patching/firmware upgrades

• Asset Management

• The ability to create and maintain technical documentation with a good attention to detail.

• Excellent verbal ad written communication skills and the ability to deal with staff at all levels of the business along with being able to explain requirements to both technical and nontechnical audiences.

• The ability to work on your own initiative but fully recognise the importance of being a part of and leading a wider cohesive team.

• Be able to prioritise and organise your workload to meet deadlines.

• Ownership of project work with the ability to work through scoping a solution through to implementation and maintenance.

Desirable

• Professional certifications such as CCNA/CCNP/MCSA/AZ700/900 etc

• Demonstrable experience with Microsoft Dynamics

• Demonstrable Experience with Power BI

• Jira/Confluence Experience.

How we work:

We put people at the centre of everything we do.
Everyone is welcome. Were embracing a culture where difference is valued. Your uniqueness will be celebrated. We believe diversity grows innovation and innovation creates initiative. Together well succeed in caring for each other caring for our communities and caring for our Environment. Together were stronger.

#INDHP