Customer Support Advisor

ONSITE OR REMOTE

job Description:
As a Customer Service Agent you will serve as the primary point of contact for car hire inquiries handling customer queries including general enquiries cancellations and amendments. You will respond to consumer inquiries and questions via phone email and chat channels ensuring accurate data input of consumer feedback on the customer services database.

Requirements:
High School Diploma or Higher is preferred
Fluent French
Good level of English min B1 (training might be in ENG)
Upbeat and positive demeanor (as customers may call when issues arise)
Previous experience in any customerfacing role
Hospitality or Car Rental experience is preferable
Passionate about customers

relocation Package:
Accommodation in a great hotel close to the office for 3 weeks
300 accommodation support for candidates moving from abroad (with the 1st payment)

Benefits:
Permanent contract
Private Health & Life Insurance
Performance bonus
25 days annual leave
Working hours: 40h per week 8 hours per day / 5 days a week
Meal voucher ticket per month



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Remote Work :

No