Onboarding Specialis....
Onboarding Specialist
نُشرت في :
15-03-2024
صاحب العمل نشط
1 وظيفة شاغرة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الوصف الوظيفي
رقم الوظيفة : 2624687
- Job Description & Summary
Position summary
The Onboarding Travel Support Team sits within the Operations team and is responsible for the implementation/administration of travel activities for all new hired employees in the Middle East region.
The Travel Support Team is responsible for setting, monitoring and continuously improving the firm’s transportation processes but predominantly focusing on end to end travel support for our New Joiners in the ME firm.
The Travel Support manages all day to day activities around visa requirements, flight tickets, hotel reservations and maintenance of quality data / reports.
Responsible for welcoming newly hired employees and executing engagement plans throughout the onboarding journey related to Travel & logistics.
Be the primary point of contact for the Onboarding HR team and newly hired (future) employees for all support related to their travel / logistics.
Provide reporting and project updates to team lead or senior management.
Prioritize and manage workload to meet critical deadlines.
Act as a subject matter expert and make recommendations on how to improve process efficiency.
Ensure compliance with all processes and maintain a high level of confidentiality at all times
Primary Duties And Responsibilities
Financial
Supports day to day activities in light of the travel expense and travel approval principles, ensuring accurate reflection within the Travel Management System for all staff
Drives and supports a culture of long-term saving on travel costs
Tracking and upwards reporting of all savings made within the hotel travel team
Works with Travel Onboarding Lead to drive cost efficiencies in processes
Ensures payments are made for all hotel bookings in accordance with the firm's travel requirements and accurately billed to PwC legal entities.
Customer
Responsible for day to day booking and delivery of flight, hotel and visa activities
Provides first level response on hotel queries and escalates complex requests to the Travel Onboarding Lead.
Monitors external service provision by vendors and flags service issues to the Travel Onboarding Lead as appropriate.
Completes reviews and audits rates displayed within the firm's online booking system (KDS) and highlights errors or anomalies to the Travel Operations Lead as appropriate
Works flexibility to accommodate peak times of travel e.g. busy season and graduate induction travel times
Internal Process
Support Reviews And Recommendations To Optimise Travel Spend Including
Advance booking policies of flight tickets
Hotel pricing alignment with market
Travel patterns
Adhering to internal SLA to complete the individual Onboarding Travel Requests.
Additional tasks as assigned by Travel Operations or Onboarding Travel Lead
Promotes and enforces compliance of the firm's travel booking processes and procedures
Learning & Growth
Adhere to policies and procedures
Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed
Knowledge, Skills, And Abilities
Education
Bachelor’s Degree
Language
Fluency in English required, proficiency in Arabic is an advantage
Overall Experience
1 to 2+ years of overall experience
Specific Experience
Experience in a travel management agency is an advantage.
Knowledge and Skills
Strong customer service orientation
Organisation, thoroughness, eye for detail, time management skills and proactivity
Strong verbal and written communication skills
Good knowledge in computer skills and managing databases
نوع التوظيف
دوام كامل
المجال
القسم / المجال المهني
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا
