USA - Credit Collections Specialist I

Must be available to work hybrid (2 days/week) in Batesville.

Degree in Accounting Administration Finance or related education

Collection management experience of at least 1 year.

Customer Service Oriented

Excellent Written communication skills

Reconciliation of accounts and Analysis and Account management

Required English language

Technical skills:

JDE system 8.12 preferably not necessary.

Microsoft Office

Summary: This section focuses on the main purpose of the job in one to four sentences. Perform credit and collection functions for BioScience within a team environment. Drive results by collecting and resolving past due invoices/deductions to achieve business and departmental goals. Essential Duties and Responsibilities: This section contains a list of five to eight primary responsibilities of this role that account for 50% or more of the work. The incumbent will perform other duties assigned. 1. Drive results by collecting and/or resolving past due balances to achieve or exceed business goals. 2. Maintain accurate customer notes to be used for monitoring customer accounts. 3. Prepare and analyze customer reports to provide feedback to customers timely. 4. Ensure audit compliance by documenting account interactions and exceptions. 5. Identify research and resolve invoice related disputes. 6. Adhere to business policies and processes. 7. Work with crossfunctional teams to ensure orders are reviewed & released promptly. Qualifications: To perform this job successfully an individual must be able to perform each essential duty satisfactorily. List knowledge skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Strong oral and written communication organization and problem solving skills. Works well in a team environment and has the ability to adapt to changes associated with a fluctuating and additional workload. Education and/or Experience: Include the education and experience that is necessary to perform the job satisfactorily. High school diploma required college degree preferred. Three years of credit/collection experience preferred. The top 5 responsibilities will be: 1. Contact customer to ensure vendor set up has been completed. 2. Provide documentation and track status. 3. Perform necessary collection follow up. 4. Respond to customer inquiries as directed. 5. Follow detailed instructions. Skill set: Excellent communication skills (oral & written) organized detail oriented proficient in Excel comfortable with multiple systems (JDE GetPaid Salesforce).