Trainer Senior BA

Role: Trainer Senior BA
Location: Washington D.C. (Onsite)
Last date for submission: 02/25/2024
Rate: $70/hr C2C
Visa: OPT H4EAD GC USC
The candidate must report to DC after confirmation

Responsibilities:

• Maintain comprehensive business process flow diagrams (i.e. process maps/flow charts) to document and visualize workflows supported by new software applications.
• Collaborate with Product Owners to understand business processes watch demonstrations and use a sandbox to develop training materials for staff.
• Identify channels to deliver training to staff including videos tipsheets contextual help and others.
• Create training materials including user guides videos and other instructional resources to facilitate user onboarding and ongoing system support.
• Collaborate with crossfunctional teams to maintain knowledge base portals such as Confluence AzureDevOps and SharePoint ensuring that information is uptodate organized and easily accessible.
• Conduct handson enduser training on Dynamics 365 ensuring users are equipped with the knowledge and skills necessary to utilize the system effectively.

Required / Desired Skills:

Skill Required / Desired Amount of Experience BA experience Required 1115 yrs. Project management skills with the ability to prioritize tasks and meet deadlines Highly desired 5 yrs. Requirements gathering and documentation Required 1115 yrs. MS Office/suites experience Required 11 yrs. Handson enduser training on Dynamics 365 Highly desired 3 yrs. Develop training materials including user guides videos and other instructional resources to facilitate user onboarding and ongoing system support Required 3 yrs. Proven experience as a Business Analyst specifically in developing business process flow diagrams user stories and acceptance criteria Required 3 yrs. Business Process and workflow/data flow design (i.e. process maps/flow charts) and implementation Required 2 yrs. Experience working with Knowledgebase portals such as Confluence AzureDevOps and SharePoint Highly desired 1 yr. Experience in Child Welfare Agency Highly desired 1 yr.

About Innovcentric LLC:
Innovcentric LLC is a leading provider of innovative IT solutions specializing in business analysis process improvement and training services. With a focus on delivering highquality results and exceptional customer service Innovcentric LLC helps organizations achieve their goals and drive success. Visit for more information.


Jonathan
Busimess Development Manager.