Business Office Manager

Business Office Manager reports directly to the President and CEO and is responsible for managing the
business accounting and finance functions in support of the community as well as the human resources
aspects such as payroll recruitment and onboarding.
Plan develop organize implement evaluate and direct the facilitys public relations and
marketing programs and activities to maintain and increase our census and to provide the
community with information relative to our facility its programs services and practices.
Develop schedule and guide tours/personnel through the facility. Keep a supply of brochures and
other printed material readily available for persons requesting such data.
Maintain an adequate liaison with families residents and community and civic leaders.
Develop a comprehensive marketing plan and include cultivation of referral sources community
outreach and education on assisted living concepts. Assists residents and their families through the
admission process. Works to maintain a positive image of the residence.
Participate in community service and civic groups to obtain information and seek the support of
these groups in charitable activities on behalf of the facility.
Supervise ongoing community service projects and develop appropriate problemsolving actions.
Plan and implement special events that serve to advance staff residents and community relations.
Assist with promotions publications newsletters etc
Track expenses and control costs within budgetary guidelines and assist with departmental budget
preparation.
Participate in surveys and inspections made by government agencies.
Process biweekly payroll and wage/tax reporting.
Manage scheduling staffing strategy; consult with President on overall staffing plan and turnover.
Assist in the communication and administration of Associate benefits in accordance with plan
documents.
Develop schedule and conduct New staff Orientations and mandatory inservice training as well
as manage performance review processes.
Supervise develop and train the team
Maintain and update Quality Compliance checks for HR (Associate records).
Handle general ledger accounts payable accounts receivable and financial reporting functions.
Create timely and accurate financial statements.