Field Engineer 3
نُشرت في :
19-02-2024
صاحب العمل نشط
1 وظيفة شاغرة
هذا المنشور غير متاح الآن! ربما يكون قد تم شغل الوظيفة.
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الراتب الشهري
لم يكشف
لم يتم الكشف عن الراتب
عدد الوظائف الشاغرة
1 وظيفة شاغرة
نُشرت في :
19-02-2024
الوصف الوظيفي
رقم الوظيفة : 2565360
Overview:
TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. The below job opportunity is with one of our clients who is a global information technology company that provides high performance and industry focused solutions integrated with leading edge security to clients in government financial services and commercial markets. Their offerings include security software and services digital transformation and workplace services industry applications and services and innovative software operating environments for high intensity enterprise computing.
Position: IT Field technician
Location: Burbank CA 91506
Duration: 12 Months
Job Type: Contract
Work Type: Driving
Pay rate: $25.00/hour on W2
Job Responsibilities:
Summary:
- As a Field Engineer 3 you will perform activities associated with installing diagnosing maintaining and servicing computerrelated products including but not limited to desktop & laptop computers printers network devices standard software and lowend servers at customer sites and/or depot locations.
- This is a journeyman position for the typical desk side support technician.
- You will be directed by Help Desk Service Desk or script using standard methods techniques and tools.
- You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk.
- Your assignments will range in complexity from troubleshooting and repair to more difficult device repair including reloading and reimaging of PCs/laptops and installing and optimizing HW/SW networking products.
Responsibilities:
- Provides support for software hardware and networking support for desktops laptops and servers and maintains PCs and associated software networks servers and peripherals Supports network products from operational and maintenance perspectives Performs installs moves adds and changes as required Tests and certifies PCs networks servers and client approved applications Provides followup on problems or escalation. Maintains a high degree of professionalism in actions demeanor and dress.
- Ensure customer satisfaction throughout the service delivery transaction.
- Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system.
TECHNICAL SKILLS
Must Have
- Customer Centricity
- independent/ selfmanagement
- PC/Laptop/Trouble shooting technical skills/experience
- The main duties of this position will include Break fix experience and customer service skills.
TekWissen Group is an equal opportunity employer supporting workforce diversity.
نوع التوظيف
دوام كامل
المهارات المطلوبة
- الدليل النشط
- Technical Documentation
- Windows
- On-Site Support
- معدات اختبار
- Linux
- الإنترنت
- الصيانة الوقائية
- المساعدة التقنية
- استكشاف الاخطاء
- حل المشكلة
- الإقامة
- المعدات الحاسوبية
- الدعم الفني
- UNIX
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا
