Tech Customer Support Renewable Energy - DUTCH and English

We are looking for a Technical Customer Support Representative Renewable Energy to provide highlevel customer support for our client who is a leading global specialist in systems and solutions for photovoltaic technology and renewable energy.

Tasks

In this occasion we are looking for a Technical Customer Support Representative Renewable Energy with a native level of Dutch and advanced English language skill.

Responsible tasks include answering complex technical customer issues by phone and online web tools and to provide support to other departments of our client. The Technical Customer Support Representative Renewable Energy is responsible for using communication and troubleshooting skills to provide customer support to electrical installers and end customers of our client.

Requirements

A technical associate degree or equivalent combination of education

is required. An electro technical qualification is preferred.

or an (Higher) Electric Technical Vocational Certificate / Diploma

(CicloFormativoGradoSuperior) or comparable experiences

Basic understanding of mathematical concepts including graphical

representation of data

Deeper interest of PV/Solar technology and systems: PV/Solar

inverters modules monitoring & control as also storage and e

mobility systems standards and normative requirements

Required languages

Dutch Native or bilingual

English Advanced (B2C1)

Residence in Barcelona is required (or willing to relocate).

Benefits

What do we offer you

• Permanent fulltime contract.
• Working hours from 9 to 17.
• Competitive salary of 21.500/year Bonus until 3.500/year.
• Sign bonus of 1500 (500 during first three months).
• 5 weeks training under contract paid with 1415 gross / month.
• Training start date 22nd April and training hours from 9 to 17.
• Free gym.
• Terrace with views.
• Work in a company with real possibilities for growth.
• Language classes for all employees.
• Employee experience programme with activities every week.
• Special discounts on private health insurance technology etc.

Place of training and work will be in Barcelona with the possibility to work from home after passing the learning curve and adaptation to the job.

Calle de Sancho de vilaBarcelona

Foundevers mission

We believe every organization can build stronger brand engagement and drive longterm business growth by unlocking the power of customer experience (CX). Our mission is to empower brands to build stronger relationships with their customers by creating meaningful connections that boost brand value.